Loofin Posted February 23, 2016 Share Posted February 23, 2016 Didn't get it either. Checked all folders without luck. Link to comment Share on other sites More sharing options...
hbyrne Posted February 23, 2016 Share Posted February 23, 2016 No Coins yet on the 23rd checked everywhere Link to comment Share on other sites More sharing options...
Mavric Posted February 23, 2016 Share Posted February 23, 2016 Still have not received the email yet. Glad that someone is looking into it. Hopefully we all will hear some good news soon. Was really looking forward to the extra cartel coins and the demo for KotFE. Want to be able give my brother the demo and get him back into the game. Link to comment Share on other sites More sharing options...
Imadian Posted February 23, 2016 Share Posted February 23, 2016 I still have no such email...and I have a sad feeling that I will miss out. BOO. Link to comment Share on other sites More sharing options...
kaydavid Posted February 23, 2016 Share Posted February 23, 2016 i still haven't gotten an email yet Link to comment Share on other sites More sharing options...
PanmanJR Posted February 23, 2016 Share Posted February 23, 2016 Still haven't gotten an email Link to comment Share on other sites More sharing options...
Aliyanna Posted February 23, 2016 Share Posted February 23, 2016 (edited) Found it Edited February 23, 2016 by Aliyanna Link to comment Share on other sites More sharing options...
MasterchiefCB Posted February 23, 2016 Share Posted February 23, 2016 Also waiting for an email. My wife did get hers, and it looks like a standard commercial-type email, so I can understand if people deleted it without noticing it. However, I sadly haven't received anything so far. I do hope the people who deleted theirs by accident get a second chance at it though. Maybe next time send out emails with a different title? Something like: "February subscriber reward" or "Celebrating chapter 10 with a special something for our subscribers" Link to comment Share on other sites More sharing options...
JadenKurse Posted February 23, 2016 Share Posted February 23, 2016 No E-mail here either. I;ve been getting e-mails since launch but haven't gotten this one. Neither has my wife sadly. Link to comment Share on other sites More sharing options...
tgoodchild Posted February 23, 2016 Share Posted February 23, 2016 I just found the email in my trash folder, since I'd deleted it but fortunately not emptied my email trash yet. Link to comment Share on other sites More sharing options...
RieXan Posted February 23, 2016 Share Posted February 23, 2016 Hey folks, I wanted to let all of you know that we are looking into the emails. For starters, here are a few things you should look for. As always, make sure to check all of your email folders, including spam, promotions, etc. The subject line of the email is either "A Familiar Face Joins Your Team - Play Chapter 10 Now!" or "Chapter 10 and Firebrand are here - Play Now!". I know of some users who deleted the email thinking it was just our normal newsletter, but your codes were contained in those emails. Now, with all of that being said, I am looking into a few things: Was the email sent to everyone who qualified.Were there any errors during sending, that caused some people to be missed.Did any other issues occur during the process which caused some people to be missed. I have been going through this thread to verify that users were properly identified. As an example, Mutiny, the OP of this thread. I can see that you qualified for the email, and are on the list of people who received emails. So now I am checking on our side to ensure that users like you were in fact properly sent their email. I will let you know what I find out! -eric No email here... <--- subscriber since december last year Link to comment Share on other sites More sharing options...
ZambedosNB Posted February 23, 2016 Share Posted February 23, 2016 Also havent recieved a code Link to comment Share on other sites More sharing options...
DeLaaNie Posted February 23, 2016 Share Posted February 23, 2016 Found mine. it is in the email titled : Chapter 10 and Firebrand are here - Play Now! Dated Feb, 19. Look in your spam/junk folders and in your Trash bin. I now have my CC's and happy.... WooF Dog out ..... Yep, got that email too. Link to comment Share on other sites More sharing options...
Alphahorizon Posted February 23, 2016 Share Posted February 23, 2016 Still nothing. Paid consistently since March 2014. At this point though I won't hold my breath. Link to comment Share on other sites More sharing options...
Darthnaeolon Posted February 23, 2016 Share Posted February 23, 2016 Still no email for me! Link to comment Share on other sites More sharing options...
Darthnaeolon Posted February 23, 2016 Share Posted February 23, 2016 Nevermind found mine in the trash. Maybe next time not put thoses kind of codes in a email that looks like every other news letter Link to comment Share on other sites More sharing options...
Sephiae Posted February 23, 2016 Share Posted February 23, 2016 I have a subscription and still have not received the e-mail for the cartel coins Link to comment Share on other sites More sharing options...
Pirana Posted February 23, 2016 Share Posted February 23, 2016 No email or coins. Been subbed since October. Link to comment Share on other sites More sharing options...
Eola Posted February 23, 2016 Share Posted February 23, 2016 No email here Link to comment Share on other sites More sharing options...
Fendhar Posted February 23, 2016 Share Posted February 23, 2016 I am also missing that email still :-( If it was sent - maybe it can be resent? In the past mails got auto-deleted on the server or by virus-scanners for different reasons (so turning any of this off for the dedicated email - just in case) Link to comment Share on other sites More sharing options...
Aurkia Posted February 23, 2016 Share Posted February 23, 2016 same here i been op in for all emails since launch. I havent recieved the email yet i check everyday. Link to comment Share on other sites More sharing options...
Dead__Pool Posted February 23, 2016 Share Posted February 23, 2016 Neither myself nor my wife have received any email. We've both been subscribed for about 2 years now. Link to comment Share on other sites More sharing options...
stephduliv Posted February 23, 2016 Share Posted February 23, 2016 I haven't received my email yet Link to comment Share on other sites More sharing options...
GetPloughed Posted February 23, 2016 Share Posted February 23, 2016 Nevermind found mine in the trash. Maybe next time not put thoses kind of codes in a email that looks like every other news letter That was kind of point of us needing to be opting in to receiving the newsletters, because the codes were attached to it. If they wanted to, they could have sent out a random e-mail to everybody without needing to be opted in to getting the advertisement e-mails, but since they attached the code to the monthly newsletter, you needed to have receiving newsletters checked. Link to comment Share on other sites More sharing options...
JediRelentless Posted February 23, 2016 Share Posted February 23, 2016 It's kind of embarrassing that so many players deleted the email that had the codes. Link to comment Share on other sites More sharing options...
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