MalevolentFire Posted January 30, 2016 Share Posted January 30, 2016 I'm not quite sure what might be causing this, my specs allow the game to run smoothly. This just happened recently as well. Anyone else had this happen to them Link to comment Share on other sites More sharing options...
stumpynat Posted January 31, 2016 Share Posted January 31, 2016 Yep. Started for me last night. Link to comment Share on other sites More sharing options...
JediKamo Posted January 31, 2016 Share Posted January 31, 2016 Same here. Windows 10 on a Late 2013 retina MacBook Pro. Seemed to work fine until a couple of days ago. Now it seems to crash to desktop without warning. Not sure if this is a problem with Win 10 or the game client. It may be a coincidence, but I was mousing over items to see the notification the last couple of times. If you could track down the problem before Chapter X, that would be great. Link to comment Share on other sites More sharing options...
stumpynat Posted January 31, 2016 Share Posted January 31, 2016 I'm on Windows 10, NVIDIA card. Updated NVIDIA, that didn't help, but I updated my Intel Display Drivers and I haven't had a crash in 30 minutes or so. That's with planet hopping, zoning in and out of instances. Fingers crossed the Intel update did the trick. Link to comment Share on other sites More sharing options...
SorenLuna Posted January 31, 2016 Share Posted January 31, 2016 I just started having this problem too. So far, I've been either traveling in taxi or on my mount and then the game totally freezes. Then my entire computer crashes and restarts with no alert of a problem. Not sure what is up Link to comment Share on other sites More sharing options...
malkavianmadman Posted January 31, 2016 Share Posted January 31, 2016 This just happened to my GF on Windows 10. Using the taxi on Taris when suddenly Boom blue screen and then restart. Games been running fine for the last week or so and now it just suddenly did this. Any suggestions for fixing it? Just in case it is relevent we had to delete the bitraider folder because it wouldn't allow her to play after a patch (which I don't remember having to patch mine) Link to comment Share on other sites More sharing options...
JediKamo Posted February 1, 2016 Share Posted February 1, 2016 OK, I've done checking and everytime it crashed to the desktop on my machine, I had done a mouseover on either the crafting window or the map. So I guess Win 10 and SWTOR aren't playing well with each other Link to comment Share on other sites More sharing options...
OwenBrooks Posted February 1, 2016 Share Posted February 1, 2016 (edited) This just happened to my GF on Windows 10. Using the taxi on Taris when suddenly Boom blue screen and then restart. Games been running fine for the last week or so and now it just suddenly did this. Any suggestions for fixing it? Just in case it is relevent we had to delete the bitraider folder because it wouldn't allow her to play after a patch (which I don't remember having to patch mine) Known issues sticky here Jedikamo your issue is there too I believe Edited February 1, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
TigerBMSWE Posted February 1, 2016 Share Posted February 1, 2016 this problem always happens when I take a taxi and it does not matter what planet I'm on. the crash is so hard so that my computer must restart completely each time. right now swotor is unplayable for me until this has been fixed Link to comment Share on other sites More sharing options...
OwenBrooks Posted February 1, 2016 Share Posted February 1, 2016 (edited) this problem always happens when I take a taxi and it does not matter what planet I'm on. the crash is so hard so that my computer must restart completely each time. right now swotor is unplayable for me until this has been fixed See my post above put grass to 0 or roll back to 347.88 NVidia driver Big thread here - https://forums.geforce.com/default/topic/895902/geforce-drivers/blue-screen-dxgmms2-sys/10/ Edited February 1, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
TigerBMSWE Posted February 1, 2016 Share Posted February 1, 2016 See my post above put grass to 0 or roll back to 347.88 NVidia driver Big thread here - https://forums.geforce.com/default/topic/895902/geforce-drivers/blue-screen-dxgmms2-sys/10/ and non of them works. did it and still unplayable Link to comment Share on other sites More sharing options...
OwenBrooks Posted February 1, 2016 Share Posted February 1, 2016 and non of them works. did it and still unplayable grass to 0 works for most , 347.88 is also reported to sort this Try using DDU here to remove all trace of the existing driver and then try a clean install of 347.88 Run a game repair to be sure as well gather streaming so here Link to comment Share on other sites More sharing options...
OwenBrooks Posted February 1, 2016 Share Posted February 1, 2016 You may also have to use this to stop windows updating the video card driver https://support.microsoft.com/en-us/kb/3073930 Link to comment Share on other sites More sharing options...
TigerBMSWE Posted February 1, 2016 Share Posted February 1, 2016 You may also have to use this to stop windows updating the video card driver https://support.microsoft.com/en-us/kb/3073930 it was that darn BitRaider map that was the rot to the problem Link to comment Share on other sites More sharing options...
Acidfox Posted February 1, 2016 Share Posted February 1, 2016 My game keeps closing on me everytime i mouse over quest dots on the mini or main map or if i use any other functions aside from just moving and battling cant even check mail or change settings and ive yet to find a recent post about it anyone else having this issue? Link to comment Share on other sites More sharing options...
shadowforcexl Posted February 1, 2016 Share Posted February 1, 2016 crashes only on windows 10 i keep all drivers up to date doesnt help i had previously system service exception (dxgmms2.sys) set grass == 0 helped but now i have faulty hardware corrupted page ?? i have been on many pages to read about those problems and was pointed to windows ofc, some claims about drivers ect, but i can tell u for sure im playing lots of games on win 10 (and sometimes 5 of them are running same time) and only swotr crashes (even launched solo) so im waiting for update or patch to resolve game crushes. and it happens on everything - space battle, traveling, taxi, conversations even checking mails or sending crew on missions. i could contiunue with examples but its pointless... and my pc can handle at least 5 times better performance then ultra stettings in swotr... so pls solve this Link to comment Share on other sites More sharing options...
JediKamo Posted February 1, 2016 Share Posted February 1, 2016 Known issues sticky here Jedikamo your issue is there too I believe OK I looked. But I had not updated my drivers to begin with. I can try and see if actually doing so will make a difference. Numbering scheme is weird though. My drivers are 20.x.x etcetera, but the upgrade they suggest is to 15.x.x. etcetera. So I guess higher numbers ≠ more recent update. Link to comment Share on other sites More sharing options...
JediKamo Posted February 1, 2016 Share Posted February 1, 2016 (edited) Followup: OK I just checked my update history and there was a driver update on 1/30, the day that the problems began. So odds are this was the culprit. Hopefully I will have good news later after I roll back/reinstall the older driver EDIT: OK, I could only superficially test (no combat etc) because I don't have a mouse with me, but so far, it has not locked up once. I hope this turns out to remain the case once I get home tonight and play. Thanks all for the assist. Hopefully I won't have to report that it started crashing again Edited February 1, 2016 by JediKamo More info Link to comment Share on other sites More sharing options...
OwenBrooks Posted February 2, 2016 Share Posted February 2, 2016 (edited) OK I looked. But I had not updated my drivers to begin with. I can try and see if actually doing so will make a difference. Numbering scheme is weird though. My drivers are 20.x.x etcetera, but the upgrade they suggest is to 15.x.x. etcetera. So I guess higher numbers ≠ more recent update. Intel's numbering system is designed to confuse everyone ...... from here and sometimes it doesn't even match the published numbering ... or Microsoft/Manufacturer issued drivers may also vary slightly OS, Directx version , build number Intel Identifier Operation System Version 20 Windows 10 10 Windows 8.1* 9 Windows 8* 8 Windows 7* 7 Windows Vista* 6 Windows* 2000 and Windows* XP 5 Windows 2000 only 4 Windows* 95/98/98SE/Me or Windows NT* 4.0 Intel Identifier DirectX* Version 19 12 18 11.1 17 11.0 15 10.x 14 9.x 13 8.x 12 7.x 11 6.x Edited February 2, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
JediKamo Posted February 2, 2016 Share Posted February 2, 2016 Intel's numbering system is designed to confuse everyone ...... from here and sometimes it doesn't even match the published numbering ... or Microsoft/Manufacturer issued drivers may also vary slightly OS, Directx version , build number Intel Identifier Operation System Version 20 Windows 10 10 Windows 8.1* 9 Windows 8* 8 Windows 7* 7 Windows Vista* 6 Windows* 2000 and Windows* XP 5 Windows 2000 only 4 Windows* 95/98/98SE/Me or Windows NT* 4.0 Intel Identifier DirectX* Version 19 12 18 11.1 17 11.0 15 10.x 14 9.x 13 8.x 12 7.x 11 6.x That actually explains a lot of what I was seeing in the numbers Link to comment Share on other sites More sharing options...
YonoFroyo Posted February 4, 2016 Share Posted February 4, 2016 Happens to me too most of the time it is when I get a new quest or I highlight a quest to see the info or it just happens when I try to talk to someone I try to submit a in game report but it crashes when I try to open it but it seems to run fine if I just don't highlight anything or talk to anyone I hope you patch this soon btw I have windows 10 and intel core i5 if that helps:( Link to comment Share on other sites More sharing options...
SFCJames Posted February 6, 2016 Share Posted February 6, 2016 (edited) Hello, I noticed for the last couple of days that my game has been crashing. Yesterday, after reinstalling the game...I went and tried to replicate the crash to find out what/where it caused it. I discovered with having a open map window, that when you hover your cursor over an "Heroic Mission Area Icon", the game crashed. I tried this with three different characters on several planets. Every time I had the Map Window open and put my cursor over a Heroic Mission Area Icon...the game crashed. I tried playing the game without any heroic missions. No issues, the game played fine. I've have put in several bug reports, and constantly updated them when I was doing my testing. All I've gotten back from the Tech Support is the generic email saying that I need to look at the forums, update my graphics and drivers. Did not matter that I did the groundwork to find out what was going on & what caused the game to crash. They keep sending me the same spiel about checking my system. I even received an email from the customer support team (where at one point I called to discuss why I could not connect after one of the "Fixes" on the forum)...the email stated that there is a "KNOWN BUG" and that they are working on a fix. I would like to find out how to contact the actual tech support in person, not via email...I want to actually speak with an person to explain exactly how the crash is happening. I don't want a email from someone who is play acting as a "Droid". Someone who will speak to a paying customer and actually care, and want to do their job. And before some "Idiot" says stop your crying...I'm not a child or kid playing this game. I'm a senior citizen, who likes playing Star Wars because I'm a fan. I'm an actual paying customer who would like to enjoy the game, without any issues. As a paying customer, I expect exceptional customer service from the company that owns STWOR. I do not like getting the run around from people who won't even give their name and hide behind "Protocol Droid". Tech Support, get your head out of your fourth point of contact and do your job. Edited February 6, 2016 by SFCJames spelling error Link to comment Share on other sites More sharing options...
JediKamo Posted February 6, 2016 Share Posted February 6, 2016 Rolling back the driver worked for me. Problem with Win 10 is it keeps sneaking back the new driver, so you need to keep checking on this until Intel creates a decent driver Link to comment Share on other sites More sharing options...
OwenBrooks Posted February 7, 2016 Share Posted February 7, 2016 Rolling back the driver worked for me. Problem with Win 10 is it keeps sneaking back the new driver, so you need to keep checking on this until Intel creates a decent driver You can try using this to hide the update Link to comment Share on other sites More sharing options...
BuckaFizz Posted February 13, 2016 Share Posted February 13, 2016 the game crashes when ever I get into a group or when I open my quest log Link to comment Share on other sites More sharing options...
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