Brandonsedwards Posted December 6, 2014 Share Posted December 6, 2014 If this forum response time is any indication of how this team handles its subscribers we are in big trouble and are in for one hell of a long wait time until it is restored. Link to comment Share on other sites More sharing options...
ThaadJarvis Posted December 6, 2014 Share Posted December 6, 2014 its been like 15 - 20 minutes so far where are u support team?? Link to comment Share on other sites More sharing options...
RPsus Posted December 6, 2014 Share Posted December 6, 2014 its been like 15 - 20 minutes so far where are u support team?? PANIC PANIC PANIC Link to comment Share on other sites More sharing options...
Brandonsedwards Posted December 6, 2014 Author Share Posted December 6, 2014 EA Has like six servers to manage, your money as well as mine is being funneled in to this game daily and were all treated like useless commodities. If you think I am full of it try opening a ticket on any matter and see how fast you are responded to. Link to comment Share on other sites More sharing options...
Brandonsedwards Posted December 6, 2014 Author Share Posted December 6, 2014 The Old Republic @SWTOR · 4m 4 minutes ago We are aware of the issue with The Shadowlands, and are looking into it. Will update as soon as more information is available. At least they are aware.... Link to comment Share on other sites More sharing options...
Huntercrom Posted December 6, 2014 Share Posted December 6, 2014 EA Has like six servers to manage, your money as well as mine is being funneled in to this game daily and were all treated like useless commodities. If you think I am full of it try opening a ticket on any matter and see how fast you are responded to. So what do the Euro players play on? An Atari? I agree, customer service is a nice thing, when one can get around to it, and yes, I have my complaints about the way EA/BioWare handles their end of it, but come on, this is a server crash. It's easy to just turn the thing back on and be done with it, but why not try to find out what caused it so they aren't rebooting the server every say, 5 minutes and really pissing in your post toasties. It's not as simple as turning it back on bud, if it was, we'd never be playing, we'd be on the forums all the time complaining about the constant crashes. Let the techs do their repairs and do them right and get us back up and running. Could be a hardware issue after all, and they need to find it first and replace it, after all, have you read coms in game? Lots of latency and lag issues, so this shouldn't have been a surprise with it happening on higher load days like a weekend. Link to comment Share on other sites More sharing options...
HuaRya Posted December 6, 2014 Share Posted December 6, 2014 Been a couple of hours now. As a purchaser of the expansion before Nov. 1 and only really being able to play on weekends I'm finding the value of this preview access to be rather inconsequential. Link to comment Share on other sites More sharing options...
Brandonsedwards Posted December 6, 2014 Author Share Posted December 6, 2014 So what do the Euro players play on? An Atari? I agree, customer service is a nice thing, when one can get around to it, and yes, I have my complaints about the way EA/BioWare handles their end of it, but come on, this is a server crash. It's easy to just turn the thing back on and be done with it, but why not try to find out what caused it so they aren't rebooting the server every say, 5 minutes and really pissing in your post toasties. It's not as simple as turning it back on bud, if it was, we'd never be playing, we'd be on the forums all the time complaining about the constant crashes. Let the techs do their repairs and do them right and get us back up and running. Could be a hardware issue after all, and they need to find it first and replace it, after all, have you read coms in game? Lots of latency and lag issues, so this shouldn't have been a surprise with it happening on higher load days like a weekend. I agree man it's just one of those things... Link to comment Share on other sites More sharing options...
Brandonsedwards Posted December 6, 2014 Author Share Posted December 6, 2014 Been a couple of hours now. As a purchaser of the expansion before Nov. 1 and only really being able to play on weekends I'm finding the value of this preview access to be rather inconsequential. lol next month when they go to take my subscription fee im going to tell them that my bank account is down and I am aware of it....no ETA though. Link to comment Share on other sites More sharing options...
Brandonsedwards Posted December 6, 2014 Author Share Posted December 6, 2014 The Old Republic @SWTOR · 5s 5 seconds ago The Shadowlands is now available. Thank you for your patience! Link to comment Share on other sites More sharing options...
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