Kantaso Posted September 3, 2014 Share Posted September 3, 2014 sign me too for 5000 cc as well Link to comment Share on other sites More sharing options...
Damiclies Posted September 3, 2014 Share Posted September 3, 2014 Assuming a relational database on the backend, I expect it isn't a matter of the last backup but rather a matter of the database rolling back to the last place it knows everything was correct. It's a way to prevent database corruption and it uses a journal of changes to do the rollback. It could be a few entries or 10s of thousands or more, depending on how active the database is and what went wrong. Rollbacks are common when a server with a database crashes. The rollback only goes back as far as it has to where restoring a backup could go back hours. Rollbacks are normally the preferred solution. Great... so let's take a guess at how often they probably make the EFFORT or ARE WILLING TO PAYFOR suitable software... HMmmm let me think.. oh carp!!! There goes the last 2 years work... Link to comment Share on other sites More sharing options...
MBOberg Posted September 3, 2014 Share Posted September 3, 2014 Same here 5000 CC's would be nice. Link to comment Share on other sites More sharing options...
CmdrShpd Posted September 3, 2014 Share Posted September 3, 2014 sign me too for 5000 cc as well Hypercrates for everyone! <Oprah> "You get a hypercrate. And you get a hypercrate! And YOU get a hypercrate too!" </Oprah> Link to comment Share on other sites More sharing options...
Essence_of_Light Posted September 3, 2014 Share Posted September 3, 2014 Great. I just returned to SWTOR yesterday, activated my stronghold, and spent a couple of hours early this morning decorating. (~midnight-3am server time) Now a rollback. *sigh* Hopefully things will get fixed soon. Until then at least I have active TERA and Rift subs that I can fall back to. Well.... welcome back!!! Link to comment Share on other sites More sharing options...
AlienEyeTX Posted September 3, 2014 Share Posted September 3, 2014 Please don't make me run my WZs again. Please. Link to comment Share on other sites More sharing options...
dscount Posted September 3, 2014 Share Posted September 3, 2014 Hypercrates for everyone! <Oprah> "You get a hypercrate. And you get a hypercrate! And YOU get a hypercrate too!" </Oprah> LOL - that's Awesome Link to comment Share on other sites More sharing options...
Kantaso Posted September 3, 2014 Share Posted September 3, 2014 Please don't make me run my WZs again. Please. Man and I just finished getting my 25K points, now I have to do it all over again? ooopss never mind I am not in Harbinger. Link to comment Share on other sites More sharing options...
AidenArmr Posted September 3, 2014 Share Posted September 3, 2014 So, I know Im new to this particular mmo.... but I have been a 9yr vet of another. I have to ask, why rollback? I understand the principal, but I have NEVER seen it implemented in a game like this ( I may just be an mmo noob ). Why force players to lose progress for a server fix? Are toons not hosted on their own server and backed up every hour? How does a toons progress have anything to do with overall server health? Cant these people take a page from the most popular mmo on the net for the last decade and get their ***** in order? Link to comment Share on other sites More sharing options...
Sandle_Ravage Posted September 3, 2014 Share Posted September 3, 2014 Please only rollback a few hours.. Spent the last few days leveling my Inquisitor and don't wanna do it again Link to comment Share on other sites More sharing options...
Selenial Posted September 3, 2014 Share Posted September 3, 2014 If you rollback the 15k conquest points and 4 heroics that I farmed on my commando I will unsub. Just saying, this rollback better *********** be a small one. Link to comment Share on other sites More sharing options...
BuriDogshin Posted September 3, 2014 Share Posted September 3, 2014 Man and I just finished getting my 25K points, now I have to do it all over again? ooopss never mind I am not in Harbinger. Knock on wood. The problems seem to have spread to two other servers so far. If it is a software bug in 2.9, <chilling music>no one is safe. </chilling music> Link to comment Share on other sites More sharing options...
MSchuyler Posted September 3, 2014 Share Posted September 3, 2014 (edited) If Eric has been correctly informed, a "small rollback" should mean hours, not days, so if you did extensive work this morning, you are, indeed, vulnerable. If this server is not backed up every day, then that constitutes malfeasance, i.e." IT "Best Practices" would dictate a daily back up. It may not be a "full" back up, but an incremental one, but still, they ought to be able to roll back to the last incremental and worst case not lose more than a day. Advanced data systems actually record Real Time use as it happens so that you can restore to the last backup, then "run the day" over again using these recorded files, to restore to the moment of failure. This kind of system has been around a long time. I installed a system as described above for a public library in 1980, before most BW employees, and you, were born. Disk technology was not as good back then and they would crash. A 300MB disk cost $40,000 and was the size of a washing machine. They would crash and the system could be restored to a minute before the failure happened. In 1980. Yes, it "could" be a software issue, but this feels more like a hardware issue to me. If it were software, which had to be from the last update, then all servers, including European, should be down. But the nature of the preceding issues, lag spikes being the most obvious, also points to hardware. That's not to say this is exclusive to Harbinger. A few days ago all the west coast servers went down. These are all likely located on the same "server farm" along with lots of other servers for various companies. BW and others rent server space by the "Rack Unit" (RU). It's about an inch and 3/4 vertically. I forget precisely. A small server can take up a single RU where a large server, complete with RAID disk arrays and backup systems, can take up dozens. These all share the same electrical source and probably the same high-bandwidth routers and ISPs, all of which are potential points of failure, though, once again, any professional server farm should be certified to "Five Nines" or 99.999% uptime which, if you measure it out, is a matter of a few SECONDS per WEEK (five minutes a YEAR.) I ran a small server farm for years. (35 servers) For every mission critical application we had two servers that "mirrored" each other. So if our web server went down, the "other" one would take over. The same was true for air conditioners and internet connections, one going down the street one way, the other going up the street the other way, with different service providers. Backhoe protection, we called it. For backups, we stored at least one off site. In other words, we attempted to "cover our butts" with redundant systems. Now that's what these guys at BW ought to be doing. That's not to say that a problem could not penetrate all these lines of defense, and given that we don't know what the problem is, it's difficult to address the issues. I mean, if a Tsunami took out Los Angeles, all the redundancy in the world wouldn't help you. You're never going to be at 100%. BUT, there's no professional reason why a BW server should fail so dramatically for so long. IMO, as an IT administrator for the last 30 years (I'm 65), heads should roll over this. SOMEONE somewhere along the line was not doing their job. Whether this was a server farm company contracted to BW, or BW employees themselves, or the result of past planning inherited by current staff, we can't tell. But this mission critical application ought to have been designed in anticipation of this sort of problem, and cruised right around it. That it did not is shameful. Edited September 3, 2014 by MSchuyler Link to comment Share on other sites More sharing options...
TUXs Posted September 3, 2014 Share Posted September 3, 2014 And ArcheAge open beta starts tomorrow as well. Yeah, that better scare Bioware cuz the MMO market has been clamoring for something fresh, like a sword, wizard and castle type setting forever! Link to comment Share on other sites More sharing options...
Infernixx Posted September 3, 2014 Share Posted September 3, 2014 Yeah, that better scare Bioware cuz the MMO market has been clamoring for something fresh, like a sword, wizard and castle type setting forever! you made me giggle like a little schoolgirl. Link to comment Share on other sites More sharing options...
Darth_Wicked Posted September 3, 2014 Share Posted September 3, 2014 Yeah, that better scare Bioware cuz the MMO market has been clamoring for something fresh, like a sword, wizard and castle type setting forever! No princess? Link to comment Share on other sites More sharing options...
TUXs Posted September 3, 2014 Share Posted September 3, 2014 (edited) No princess? That's what you find in Mario games silly...not MMOs. you made me giggle like a little schoolgirl. well...maybe we found one HERE Darth Edited September 3, 2014 by TUXs Link to comment Share on other sites More sharing options...
Darth_Wicked Posted September 3, 2014 Share Posted September 3, 2014 That's what you find in Mario games silly...not MMOs. Link to comment Share on other sites More sharing options...
Infernixx Posted September 3, 2014 Share Posted September 3, 2014 That's what you find in Mario games silly...not MMOs. well...maybe we found one HERE Darth are you flirting with me? Link to comment Share on other sites More sharing options...
TUXs Posted September 3, 2014 Share Posted September 3, 2014 are you flirting with me? Depends...do you look good in a princess gown? Link to comment Share on other sites More sharing options...
Darth_Wicked Posted September 3, 2014 Share Posted September 3, 2014 (edited) Depends...do you look good in a princess gown? You said there be no princesses in this games, yo...!!! Edited September 3, 2014 by Darth_Wicked Link to comment Share on other sites More sharing options...
Kantaso Posted September 3, 2014 Share Posted September 3, 2014 Have some fun while you wait Link to comment Share on other sites More sharing options...
Darth_Wicked Posted September 3, 2014 Share Posted September 3, 2014 (edited) Have some fun while you wait Edited September 3, 2014 by Darth_Wicked Link to comment Share on other sites More sharing options...
TUXs Posted September 3, 2014 Share Posted September 3, 2014 You said there be no princesses in this games, yo...!!! I'm working on one for you, ok?! Just calm down...I gotta make sure he'll LOOK like a Princess for you...nothing blows the fantasy faster than facial hair. Link to comment Share on other sites More sharing options...
Infernixx Posted September 3, 2014 Share Posted September 3, 2014 Depends...do you look good in a princess gown? points to you for playing along and having a sense of humor Link to comment Share on other sites More sharing options...
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