SamuelAU Posted December 23, 2013 Author Share Posted December 23, 2013 Bump, my face is still weird. Link to comment Share on other sites More sharing options...
Katana_Grey Posted December 23, 2013 Share Posted December 23, 2013 well, same problem my friend have - more then that - he refuses to play his char untill his face is back. Heck, my RP is going th hell... =(( heeey, please, return me my master! old face was very good one, why you changed it? why not just ADD the new one, eh? Link to comment Share on other sites More sharing options...
pterodactyltoes Posted December 23, 2013 Share Posted December 23, 2013 I had sent in tickets and have only been e-mailed twice to remove some folder I do not have, when the issue is definitely not just for me, since other people are having the issue and everybody seems to be seeing these Twi'lek incorrectly. I have more screenshots of my own character and from the character creator. This is my character Tarquin'tarus prior to this error: https://dl.dropboxusercontent.com/u/38541241/SWTOR/tarq.PNG This is how he appears now, to me and to other players: https://dl.dropboxusercontent.com/u/38541241/SWTOR/swtor%202013-12-21%2021-42-39-93.png Screenshots from the character creator: Face #1 has no problems: https://dl.dropboxusercontent.com/u/38541241/SWTOR/swtor%202013-12-21%2021-39-24-40.png But faces #2-4 are missing everything but their base models (i.e. no details on the face or inside their ears): https://dl.dropboxusercontent.com/u/38541241/SWTOR/swtor%202013-12-21%2021-42-20-93.png https://dl.dropboxusercontent.com/u/38541241/SWTOR/swtor%202013-12-21%2021-39-35-01.png https://dl.dropboxusercontent.com/u/38541241/SWTOR/swtor%202013-12-21%2021-39-37-69.png I've heard of other people getting replies to tickets saying their characters have not been altered, but it seems to me a glitch with the detailed faces either removed or just not loading at all, since these three faces seem almost like they are in low-resolution. I actually thought my character just did not finish loading, but after waiting for a long time and seeing everything else was in its place, I realised it was a bug. I am not sure why this is not getting any attention as it's been up for a few weeks. I hope it's resolved soon. Link to comment Share on other sites More sharing options...
SamuelAU Posted December 23, 2013 Author Share Posted December 23, 2013 I had sent in tickets and have only been e-mailed twice to remove some folder I do not have, when the issue is definitely not just for me, since other people are having the issue and everybody seems to be seeing these Twi'lek incorrectly. I have more screenshots of my own character and from the character creator. This is my character Tarquin'tarus prior to this error: https://dl.dropboxusercontent.com/u/38541241/SWTOR/tarq.PNG This is how he appears now, to me and to other players: https://dl.dropboxusercontent.com/u/38541241/SWTOR/swtor%202013-12-21%2021-42-39-93.png Screenshots from the character creator: Face #1 has no problems: https://dl.dropboxusercontent.com/u/38541241/SWTOR/swtor%202013-12-21%2021-39-24-40.png But faces #2-4 are missing everything but their base models (i.e. no details on the face or inside their ears): https://dl.dropboxusercontent.com/u/38541241/SWTOR/swtor%202013-12-21%2021-42-20-93.png https://dl.dropboxusercontent.com/u/38541241/SWTOR/swtor%202013-12-21%2021-39-35-01.png https://dl.dropboxusercontent.com/u/38541241/SWTOR/swtor%202013-12-21%2021-39-37-69.png I've heard of other people getting replies to tickets saying their characters have not been altered, but it seems to me a glitch with the detailed faces either removed or just not loading at all, since these three faces seem almost like they are in low-resolution. I actually thought my character just did not finish loading, but after waiting for a long time and seeing everything else was in its place, I realised it was a bug. I am not sure why this is not getting any attention as it's been up for a few weeks. I hope it's resolved soon. I never even noticed that the ears had changed, so thank you for pointing this out. It's very helpful that you've also narrowed it down to head options 2-4 that have been affected. Hoping for a response soon, but I'm glad to see more people come forward with concerns about their male twi'leks. Link to comment Share on other sites More sharing options...
pterodactyltoes Posted December 23, 2013 Share Posted December 23, 2013 In the e-mail I received, I was told to write in the customer service forum. I haven't yet, because I knew this thread was here and I'm just not super with forums. Should we make a thread there as well, or would that be too annoying? Link to comment Share on other sites More sharing options...
SamuelAU Posted December 24, 2013 Author Share Posted December 24, 2013 In the e-mail I received, I was told to write in the customer service forum. I haven't yet, because I knew this thread was here and I'm just not super with forums. Should we make a thread there as well, or would that be too annoying? The first thread I made in the CS forum was before this, and it ended up being mysteriously removed. At the time I didn't know as much about the issue as I do now, so a detailed and informative post in that forum might be a good idea as we come up on 3 weeks with no response. Link to comment Share on other sites More sharing options...
pterodactyltoes Posted December 24, 2013 Share Posted December 24, 2013 The first thread I made in the CS forum was before this, and it ended up being mysteriously removed. At the time I didn't know as much about the issue as I do now, so a detailed and informative post in that forum might be a good idea as we come up on 3 weeks with no response. I'll try and create a new post there, then. Very unusual though. Link to comment Share on other sites More sharing options...
SamuelAU Posted December 26, 2013 Author Share Posted December 26, 2013 Didn't expect a reply over Christmas, still waiting on a resolution though. Link to comment Share on other sites More sharing options...
SamuelAU Posted December 28, 2013 Author Share Posted December 28, 2013 Still nothing. Link to comment Share on other sites More sharing options...
Fagaash Posted December 30, 2013 Share Posted December 30, 2013 This happened to female Twi'lek too. She's my main and she's hideous now.... http://imageshack.us/a/img607/8430/8iib.jpg Filed in a bug report, wrote tickets, just like everyone else. After the third ticket, finally got the bug regognized as a bug, not just my imagination. Still waiting for that fix, though. It's pretty annoying and as a result, I don't play her, because I can't stand her looks. Link to comment Share on other sites More sharing options...
SamuelAU Posted January 2, 2014 Author Share Posted January 2, 2014 Merry new year, may the twi'lek faces be fixed in 2014. Link to comment Share on other sites More sharing options...
Norru Posted January 4, 2014 Share Posted January 4, 2014 Same Issue here. Bioware: Can we expect a fix on this sooner or later? Link to comment Share on other sites More sharing options...
SamuelAU Posted January 6, 2014 Author Share Posted January 6, 2014 Still no ETA on the fix, some input from Bioware would be much appreciated. Link to comment Share on other sites More sharing options...
SamuelAU Posted January 8, 2014 Author Share Posted January 8, 2014 I just upgraded to a new computer (yay) but being able to play on high graphics settings makes the change in my twi'lek's face even more pronounced. Some kind of acknowledgement of this issue would be greatly appreciated. Link to comment Share on other sites More sharing options...
SamuelAU Posted January 9, 2014 Author Share Posted January 9, 2014 Still no news. Will try submitting another in-game ticket to get the attention of the devs. Link to comment Share on other sites More sharing options...
SamuelAU Posted January 13, 2014 Author Share Posted January 13, 2014 Nothing announced but will update this thread after maintenance tomorrow. Link to comment Share on other sites More sharing options...
Arhdyavol Posted January 14, 2014 Share Posted January 14, 2014 The patch notes don't mention anything Link to comment Share on other sites More sharing options...
SamuelAU Posted January 14, 2014 Author Share Posted January 14, 2014 Yep, nothing fixed in 2.5.2. Really hoping BW takes notice of this issue soon. Link to comment Share on other sites More sharing options...
Katana_Grey Posted January 14, 2014 Share Posted January 14, 2014 yea, nothing changed. this and bug with female's butts still is there.. .>.< that is not funny at ALL... +(((( Link to comment Share on other sites More sharing options...
Kepal Posted January 16, 2014 Share Posted January 16, 2014 Alright, this is ridiculous. The issue regarding our character's faces has persisted for over a month, without a proper (or any) response of any sort. Funny, how the threads regarding skimpy Cartel Market gear are jumped on almost immediately, yet our issue is seemingly ignored. How about a response, an acknowledgement that there is an issue? Something? Cripe, just tell us outright if you done goofed and can't fix it, that way we can deal with the disappointment up front, rather than hold out, hoping for a fix. I summon you, TaitWatson. Link to comment Share on other sites More sharing options...
SamuelAU Posted January 21, 2014 Author Share Posted January 21, 2014 Alright, this is ridiculous. The issue regarding our character's faces has persisted for over a month, without a proper (or any) response of any sort. Funny, how the threads regarding skimpy Cartel Market gear are jumped on almost immediately, yet our issue is seemingly ignored. How about a response, an acknowledgement that there is an issue? Something? Cripe, just tell us outright if you done goofed and can't fix it, that way we can deal with the disappointment up front, rather than hold out, hoping for a fix. I summon you, TaitWatson. This. We're creeping dangerously close to being TWO MONTHS since this issue first popped up and I have so far seen not even an acknowledgement from Bioware. I understand it isn't a game-breaking bug but in the grand scheme of things, it deserves as much attention as any other graphical issue, cartel market related or not, and has been downright ignored through forum posts and in-game tickets. I'm away from home and don't have regular internet access for another week, but I can still see that there is no fix or no ETA on a fix. Path 2.5.2 is coming in half an hour but I highly doubt this will be resolved in that patch, since there has been no mention of it. I'm going to continue to regularly update this thread and submit another in-game ticket in the hope that somehow this is brought to Bioware's attention. I don't know how or why it was changed but some communication would be greatlt appreciated. Link to comment Share on other sites More sharing options...
TaitWatson Posted January 21, 2014 Share Posted January 21, 2014 Hey Everyone! I just wanted to let you know that we are aware of this issue and looking into it. I currently don't have any time frame for a fix, but as soon as I find out more, I will let you know. - tw Link to comment Share on other sites More sharing options...
Katana_Grey Posted January 27, 2014 Share Posted January 27, 2014 Hey Everyone! I just wanted to let you know that we are aware of this issue and looking into it. I currently don't have any time frame for a fix, but as soon as I find out more, I will let you know. - tw Yay, finally some reply! Thank you! Now I just hope that it will be fixed soon... heh. But the fact that this issue is known andwill be fixed.. someday - really that is a releaf. =) Will be waiting for the fix, thank you for your reply! Link to comment Share on other sites More sharing options...
SamuelAU Posted February 7, 2014 Author Share Posted February 7, 2014 Just bumping this thread so it doesn't get buried. Looking forward to an ETA for a fix. Link to comment Share on other sites More sharing options...
SamuelAU Posted February 17, 2014 Author Share Posted February 17, 2014 Bump. Link to comment Share on other sites More sharing options...
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