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People saying "this isnt a failed launch because launch is on the 20th"


Perytt

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I hope people are trolling when they bring up that argument to justify this completely unprofessional way of handling EGA.

 

1. The people who pre-order are by far the most important customers for EA, as they are obviously the most excited about the game, the most active players but also probably the most loyal and the most dedicated.

 

2. A substantial percentage of the total customers have pre-ordered

 

3. Unless you're a carebear, having the game a whole week before other people (or not) makes a HUGE difference in gameplay.

 

These factors make the early access, december 13th, the REAL Swtor launch.

 

Now with that being said, there is no doubt that this was a failed launch. I'm not even mad (believe or not) about this because I had **** loads of exams to revise anyway but I'll say I was extremely excited about today's launch and now I'm just dissapointed and I know that when I get access in 2-3 days I'll just be bitter and won't enjoy it nearly as much.

 

I'll still probably play this game for a loooonnng time and contribute to make bioware alot richer but at the end of the day, this is a poorly planned & executed launch and they shot themselves in the foot big time.

 

And with that, gl everyone with your spamming f5 goals of 2011.

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Hey everyone.

 

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

 

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

 

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

 

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and roll out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

 

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

 

tissue?

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3. Unless you're a carebear, having the game a whole week before other people (or not) makes a HUGE difference in gameplay.

 

This is still not a valid explanation of what this so called "advantage" is by getting in a few days earlier. PvP is NOT a substantial part of this game, and if you're here just for PvP, you will probably be disappointed anyhow

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I hope people are trolling when they bring up that argument to justify this completely unprofessional way of handling EGA.

 

Didn't read the rest of your post, since this already told me enough. That is your opinion not a fact, anything else you might say must therefore be pointless.

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My kids complain about Santa taking too long to get here, too.

 

Thanks for your contribution random "Mature-adult-who-doesnt-mind-waiting" people like you make me laugh. Much easier to make your ******** statement than trying to bring something to the discussion isn't it

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I hope people are trolling when they bring up that argument to justify this completely unprofessional way of handling EGA.

 

1. The people who pre-order are by far the most important customers for EA, as they are obviously the most excited about the game, the most active players but also probably the most loyal and the most dedicated.

 

2. A substantial percentage of the total customers have pre-ordered

 

3. Unless you're a carebear, having the game a whole week before other people (or not) makes a HUGE difference in gameplay.

 

These factors make the early access, december 13th, the REAL Swtor launch.

 

Now with that being said, there is no doubt that this was a failed launch. I'm not even mad (believe or not) about this because I had **** loads of exams to revise anyway but I'll say I was extremely excited about today's launch and now I'm just dissapointed and I know that when I get access in 2-3 days I'll just be bitter and won't enjoy it nearly as much.

 

I'll still probably play this game for a loooonnng time and contribute to make bioware alot richer but at the end of the day, this is a poorly planned & executed launch and they shot themselves in the foot big time.

 

And with that, gl everyone with your spamming f5 goals of 2011.

 

You should have pre ordered day 1 if you wanted in early. It has been advertised that way since day one. Learn to read and stop QQ'ing.

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I hope people are trolling when they bring up that argument to justify this completely unprofessional way of handling EGA.

 

1. The people who pre-order are by far the most important customers for EA, as they are obviously the most excited about the game, the most active players but also probably the most loyal and the most dedicated.

 

2. A substantial percentage of the total customers have pre-ordered

 

 

And they will get early access in order of when they placed their pre-orders.

 

 

These factors make the early access, december 13th, the REAL Swtor launch.

 

 

Is the game in stores? Can someone buying it log on straight away and use their retail activation key and join a server?

 

You can cry THE LAUNCH IS TODAY! all you want, i can understand why you would do so i really can. Its far easier to convince yourself that the frustration you feel is because Bioware have screwed up the launch of the game. That its not because you are throwing a tantrum after being told you can't play with that toy straight away.

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THIS SAYS IT ALL!! COPY AND PASTE SO THEY GET THE MESSAGE!

 

Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

 

This has been incorrect everytime you post it. Reporting your for spam.

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And they will get early access in order of when they placed their pre-orders.

 

 

 

Is the game in stores? Can someone buying it log on straight away and use their retail activation key and join a server?

 

You can cry THE LAUNCH IS TODAY! all you want, i can understand why you would do so i really can. Its far easier to convince yourself that the frustration you feel is because Bioware have screwed up the launch of the game. That its not because you are throwing a tantrum after being told you can't play with that toy straight away.

 

But i want to play with this new toy

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Welcome Message from Ray Muzyka & Greg Zeschuk

This is a big day for us; we are launching Star Wars: The Old Republic, BioWares largest and most ambitious project to date, and were very proud that youve been able to join us. Its an honor to be able to share this game with you.

 

A huge team of talented, passionate people at BioWare, Electronic Arts, Lucas Arts as well as many other partners all over the world poured their hearts and souls into this game.

 

We want to thank every single one of them for being part of the team that developed this game; its a monumental accomplishment.

 

Another group of people that we depended upon was you, the players. We had hundreds of thousands of players spend millions upon millions of hours beta testing this game.

 

Without you we never would have been able to build it; thank you for your contribution. This game is yours just as much as it is ours.

 

And finally we want to emphasize that this is just the beginning of a very long journey together. The game is launched, but its not done; it will probably never be done as were committed to working on Star Wars: The Old Republic in order to keep improving it and delivering exemplary service to you, the customer. Its going to be a great ride.

 

Finally, we can only think of one appropriate way to sign off on this auspicious occasion:

 

May the Force be with you!

 

 

Ray Muzyka & Greg Zeschuk

 

Co-Founders, BioWare

 

They say its launched. I think its launched.:rolleyes:

Edited by SnakeCL
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