Faith Posted December 17, 2011 Share Posted December 17, 2011 Has anyone who ordered a physical copy from Origin been billed yet or gotten a shipping notice? I'm just curious because my order still remains unchanged since July and the FAQ says they were supposed to bill us on 12/13, which was this past Tuesday. Speaking with a CS rep they told me I wouldn't get billed till the 20th and the game would get shipped sometime AFTER that. So either their CS is wrong or this websites own FAQ is wrong. Link to comment Share on other sites More sharing options...
RavenEnder Posted December 17, 2011 Share Posted December 17, 2011 For what it's worth, I have digitally ordered from Origin and have not received my product registration code or been billed. They appear to be somewhat delayed. Link to comment Share on other sites More sharing options...
Wodaz Posted December 17, 2011 Share Posted December 17, 2011 Has anyone who ordered a physical copy from Origin been billed yet or gotten a shipping notice? I'm just curious because my order still remains unchanged since July and the FAQ says they were supposed to bill us on 12/13, which was this past Tuesday. Speaking with a CS rep they told me I wouldn't get billed till the 20th and the game would get shipped sometime AFTER that. So either their CS is wrong or this websites own FAQ is wrong. Same here. So you're not alone! Kinda wondered why everyone who ordered from Amazon and Gamestop got there's already? Link to comment Share on other sites More sharing options...
ajwoodwpg Posted December 17, 2011 Share Posted December 17, 2011 I was given my code this morning. I pre-ordered the game on September 20th. I'm sure they are working as fast as they can. Link to comment Share on other sites More sharing options...
Faith Posted December 17, 2011 Author Share Posted December 17, 2011 (edited) Same here. So you're not alone! Kinda wondered why everyone who ordered from Amazon and Gamestop got there's already? Well I'm glad I'm not the only one, I was getting worried something was wrong with my order. Yeah, I'm kinda puzzled at how everyone who ordered elsewhere, including EU got their copies already. I originally ordered from Origin because I figured they would be the first to ship copies of the game since it's their own product. I'll definitely not make the mistake of ordering anything from that service again, no matter how many 15% coupons they keep trying to offer me. Edited December 17, 2011 by Faith Link to comment Share on other sites More sharing options...
swtorsaber Posted December 18, 2011 Share Posted December 18, 2011 I'm in the same boat as you... I also spoke with the customer service people and what I got out of them was that "most customers" would get their game on the 20th and that they were sending them out in the order of who pre-ordered first. I don't know how true this is considering I pre-ordered within the first hour it was available and I haven't heard anything, they said you should get your tracking number once it ships so... I don't know. It does seem like the FAQ is wrong though if this is the case. Link to comment Share on other sites More sharing options...
Faith Posted December 18, 2011 Author Share Posted December 18, 2011 I'm in the same boat as you... I also spoke with the customer service people and what I got out of them was that "most customers" would get their game on the 20th and that they were sending them out in the order of who pre-ordered first. I don't know how true this is considering I pre-ordered within the first hour it was available and I haven't heard anything, they said you should get your tracking number once it ships so... I don't know. It does seem like the FAQ is wrong though if this is the case. Yeah, same as you. I ordered within the hour preorder was available. It's just very confusing with them listing on the FAQ that we should have been billed already earlier this week. Link to comment Share on other sites More sharing options...
Vakaerah Posted December 18, 2011 Share Posted December 18, 2011 I got an email late last night about it being shipped... and I ordered early November. Link to comment Share on other sites More sharing options...
HolySchmoley Posted December 18, 2011 Share Posted December 18, 2011 My Digital key arrived today from origin. now i have to wait till Dec 22 to input it since some brain dead guy thought giving a 2 day grace period was a good thing..lol Thx for the 2 extra days Link to comment Share on other sites More sharing options...
jimmybob Posted December 18, 2011 Share Posted December 18, 2011 Got my email ups code today. Link to comment Share on other sites More sharing options...
Minisys Posted December 18, 2011 Share Posted December 18, 2011 I preorder the DDE on Dec 2 and got my product key emailed to me on Dec 16th. Today the 17th I checked my bank account online. I seen they took the balance I owned them. Link to comment Share on other sites More sharing options...
squiek Posted December 18, 2011 Share Posted December 18, 2011 Origin? Another launcher? Why? With all those launchers to manage your games, you shortly will need some kind of master launcher, to manage all those launchers ! Link to comment Share on other sites More sharing options...
Recommended Posts