Strina Posted January 21, 2012 Share Posted January 21, 2012 I resubbed to this game today and when I went to my account subscribtion page it said that I only have 28 days remaining this month? It also says that for the next month they will charge on 19th feb. Where did those 2 days go? Link to comment Share on other sites More sharing options...
Fulmar Posted January 21, 2012 Share Posted January 21, 2012 sales tax Link to comment Share on other sites More sharing options...
CanWolfShadow Posted January 21, 2012 Share Posted January 21, 2012 sales tax I giggled at that one. @ OP Call support. Link to comment Share on other sites More sharing options...
Maidel Posted January 21, 2012 Share Posted January 21, 2012 I assume for them a 'month' is 28 days. Which, ironically means we will pay 13 times a year rather than 12... Link to comment Share on other sites More sharing options...
DirtyDozen Posted January 21, 2012 Share Posted January 21, 2012 Mine says 27 days. I can only think it's back dated to when the sub actually expired and not based on the date of transaction. Link to comment Share on other sites More sharing options...
Tzian Posted January 21, 2012 Share Posted January 21, 2012 (edited) i did think that my renewal would be monthly ie 21st of each month (seen as i subbed up today) but that appears not so as its quoting renewal for 20th of Feb, maybe i should have waited till i had ran out of playtime before entering my details cos i was happily playing today yet it seems to have charged me again for today Edited January 21, 2012 by Tzian Link to comment Share on other sites More sharing options...
Strina Posted January 21, 2012 Author Share Posted January 21, 2012 Mine says 27 days. I can only think it's back dated to when the sub actually expired and not based on the date of transaction. I bought the game on 21st dec and resubbed today. Why do I have only 28 days remaining? This sucks big time Link to comment Share on other sites More sharing options...
Heimskringla Posted January 21, 2012 Share Posted January 21, 2012 Doesn't make sense. I should get 30 days from the day my subscription expires. Link to comment Share on other sites More sharing options...
Taurusaud Posted January 21, 2012 Share Posted January 21, 2012 Even if they were doing it by the 28 days = February, February this year has 29 days (it's a leap year) so they'd still be wrong... But you didn't resub on Feb 1st either so... maybe you shouldnt have resubbed at all... Link to comment Share on other sites More sharing options...
Orvish Posted January 21, 2012 Share Posted January 21, 2012 The billing date is irrelevant. It's the day that the subscription expired. I thought I was having the same issue with losing two days, but if you count it out (I did a 90 day sub): 11 remaining in January (counting today) 29 in February 31 in March 19 in April (when sub runs out) 11+29+31+19 = 90. Link to comment Share on other sites More sharing options...
Necroclysm Posted January 21, 2012 Share Posted January 21, 2012 Anything charged on a monthly recurring billing cycle has the same due date every month(like the 21st), with one exception. If your billing period due date occurs on a date that does not exist for a given month, it will charge on the last day of said month(some companies do the 1st instead, to be "nice" to their customers). You aren't paying for 30 days of gametime unless you are using the time cards/codes. You are paying for a "month". This means equivalent date to equivalent date. There are many reasons to do this, the biggest of which is consistency for BOTH the company and the customer. Link to comment Share on other sites More sharing options...
calsi Posted January 21, 2012 Share Posted January 21, 2012 I have 27 days remaining. Resubbed last night. I feel the same as when the cashier "forgets" to give you your change. My goodwill reserve is almost empty at this point. Link to comment Share on other sites More sharing options...
captainmerkin Posted January 21, 2012 Share Posted January 21, 2012 Doesn't make sense. I should get 30 days from the day my subscription expires. are you paying for a month or for 30 days, they are very different things. Link to comment Share on other sites More sharing options...
Seattlite Posted January 21, 2012 Share Posted January 21, 2012 You know, when I resubbed for another month, it told me I had 29 days left. >.> Erm... guess its not just me. Link to comment Share on other sites More sharing options...
Tsillah Posted January 21, 2012 Share Posted January 21, 2012 The sub is per group of 30 days. Not per month, not per 4 weeks. It's 30 days. When you started at the beginning, it was the 20th of december. That means 30 days later your initial 30 days ended. This was on the 18th because december has 31 days. It is the 21st, which is 3 days later so it should be 27. This is if indeed you started playing on the 20th of december. If you started later then it shouldn't be 27. Link to comment Share on other sites More sharing options...
DirtyDozen Posted January 21, 2012 Share Posted January 21, 2012 (edited) Go to a calendar. Put your finger on the day you entered the game key and say "ONE". Then the next day is TWO, keep counting to thirty this way and tell me what day that is. edit : in some cases where you were early access you may need to start at 12/20 and not the day you entered the key. Edited January 21, 2012 by DirtyDozen Link to comment Share on other sites More sharing options...
kretar Posted January 21, 2012 Share Posted January 21, 2012 This is funny. I have 67 days remaining. With a 2 month timecard, and the free month activated on Dec 29th, so that means 23 days have passed. 67+23=90. So I guess the key is to buy 2 month timecards. Link to comment Share on other sites More sharing options...
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