Zerachiell Posted January 19, 2012 Share Posted January 19, 2012 I have been on the verge of canceling my account for some time on the basis of EA's shameful track record. However upon seeing the article recently publish in Joystiq http://massively.joystiq.com/2012/01/19/swtor-unsubscribe-goes-missing-for-some/ the decision to cancel has undoubtedly been made. This type of borderline criminal action is completely unacceptable. Of course it has been said that this is just a "glitch" or a "browser issue" not a purposefully orchestrated event. However it wasn't until the final couple of days before the free month of play ended that such issue manifested. Any time before this the unsubscribe button appeared plain as day on my account (as well as others), but of course this must be just a fluke. Yet imagine my surprise when further reading that users who posted links to the "unsubscribe page" on these very forums had their threads closed and accounts threatened with a ban. This is absolutely disgusting and simply cannot be ignored. You should be ashamed of yourselves EA and Bioware for engaging in this type of behavior. However this should come as no surprise given EA's absolutely deplorable standards of customer service and unabashed support of SOPA/PIPA. SWTOR undoubtedly could have been a wonderful game but it has done nothing other than highlight the extent to which EA is willing to offend the customer. Fellow users I implore you to not simply overlook this issue and allow yourselves to be bought with the "Founder" title gimmick. EA and Bioware need to be held accountable for these transgressions. Link to comment Share on other sites More sharing options...
spicycookie Posted January 19, 2012 Share Posted January 19, 2012 I'm sorry but i can't read that ... it's a wall of text... All i know is your complaining that you are canceling and can't cancel ... something of that sort. I'm sorry but learn to paragraph. Link to comment Share on other sites More sharing options...
Qoojo Posted January 19, 2012 Share Posted January 19, 2012 Yes, this is all due to SOPA. Link to comment Share on other sites More sharing options...
Aria Posted January 19, 2012 Share Posted January 19, 2012 There is both a subscribe and a unsubscribe option I know since I just renewed for 3 months and it is all working fine. Link to comment Share on other sites More sharing options...
realID Posted January 19, 2012 Share Posted January 19, 2012 Man it's a shame there's not a work around solution for all you people eager to cancel.... Oh wait... You can call them and cancel that way! http://www.swtor.com/info/faq#267705 Thankyou, thankyou. I live to serve. Link to comment Share on other sites More sharing options...
Xugos Posted January 19, 2012 Share Posted January 19, 2012 Thank you for seeing the light, OP. https://account.swtor.com/user/account/cancel should do it. That link has stopped working lately, though. Link to comment Share on other sites More sharing options...
Zeodic Posted January 19, 2012 Share Posted January 19, 2012 Paragraphs are your friends I left extra spaces between these two lines so you could borrow some ... Oh and the button is there if you just open both eyes ... Link to comment Share on other sites More sharing options...
Exponentially Posted January 19, 2012 Share Posted January 19, 2012 Thank you for seeing the light, OP. https://account.swtor.com/user/account/cancel should do it. That link has stopped working lately, though. Have you gotten tired of trolling yet? You've been at it all morning. Link to comment Share on other sites More sharing options...
Xugos Posted January 19, 2012 Share Posted January 19, 2012 Man it's a shame there's not a work around solution for all you people eager to cancel.... Oh wait... You can call them and cancel that way! http://www.swtor.com/info/faq#267705 Thankyou, thankyou. I live to serve. Yes, call them, spend 14 hours holding, then talk to some Indian call center. Brilliant. Link to comment Share on other sites More sharing options...
Matte_Black Posted January 19, 2012 Share Posted January 19, 2012 Unacceptable? What are you going to do...quit? Link to comment Share on other sites More sharing options...
flunkorg Posted January 19, 2012 Share Posted January 19, 2012 What browser are you using? It shows up for me and I'm using firefox, doesn't show up for my friend and his using opra. Link to comment Share on other sites More sharing options...
Yuuj Posted January 19, 2012 Share Posted January 19, 2012 Unacceptable? What are you going to do...quit? Complain about it on the forums! What else would I do? Link to comment Share on other sites More sharing options...
Xugos Posted January 19, 2012 Share Posted January 19, 2012 What browser are you using? It shows up for me and I'm using firefox, doesn't show up for my friend and his using opra. I'm using Firefox as well and it wasn't showing up for me. Link to comment Share on other sites More sharing options...
Xugos Posted January 19, 2012 Share Posted January 19, 2012 What's just as bad is a thread explaining how to work around it was closed. If the "Unsubscribe" button missing is a bug, you'd think Bioware would support and even make a sticky the work-around instead of forcing those who wish to unsubscribe to spend who knows how much time on the phone trying to get through. Exactly. This wreaks of capital entrapment from Bioware and EA. I believe doing that is also illegal under some consumer protection laws in California. Link to comment Share on other sites More sharing options...
flunkorg Posted January 19, 2012 Share Posted January 19, 2012 I'm using Firefox as well and it wasn't showing up for me. I would go on about "what settings your on" or "what plugins your using" but troubleshooting this isn't the point. The simple fact that it works for me and not you and we both use firefox means that the page was not flat out taken out. If it did, NO ONE would see it. Unless... you guys honestly think they would purposely bug there own site? Link to comment Share on other sites More sharing options...
Amiracle Posted January 19, 2012 Share Posted January 19, 2012 I'm using Firefox as well and it wasn't showing up for me. Same here. So I deleted the credit card info hoping I still don't get billed. Link to comment Share on other sites More sharing options...
Oulush Posted January 19, 2012 Share Posted January 19, 2012 Well I am happy with the current product and will wait to see BW fix the issues/bugs. It is unfortunate that BW has chosen to work with EA. on the other hand BW seems to be eager to fix the issues but if it takes too long I will be canceling my account. It would be great to see BW stand against SOPA as I believe it would gain appreciation as well as new customers. Link to comment Share on other sites More sharing options...
Fidzlefou Posted January 19, 2012 Share Posted January 19, 2012 iw worked in WoW and it's going to work here. You cancel when they want. Link to comment Share on other sites More sharing options...
Holden_Dissent Posted January 19, 2012 Share Posted January 19, 2012 who quits on the same day they are due to be charged? Link to comment Share on other sites More sharing options...
flunkorg Posted January 19, 2012 Share Posted January 19, 2012 iw worked in WoW and it's going to work here. You cancel when they want. Blizzard: NEVER! MUHAHAHAHAHA! I can just see the picture now... blizzard rolling in money with millions of people trapped in cages who haven't seen day light in 8 years. Link to comment Share on other sites More sharing options...
MMOTotal Posted January 19, 2012 Share Posted January 19, 2012 Trying to read that was a pain in the ***. However, i presume this is a bug (how ironic) or Bioware is doing it on purpose (unlikely) Link to comment Share on other sites More sharing options...
Qoojo Posted January 19, 2012 Share Posted January 19, 2012 I would go on about "what settings your on" or "what plugins your using" but troubleshooting this isn't the point. The simple fact that it works for me and not you and we both use firefox means that the page was not flat out taken out. If it did, NO ONE would see it. Unless... you guys honestly think they would purposely bug there own site? I have had issues in the past with using FF here. If things don't look right or start acting weird, I clear about my browser history and cache, then things start working correctly again. Link to comment Share on other sites More sharing options...
JCommando Posted January 19, 2012 Share Posted January 19, 2012 Good thing I'm only using pre-paid cards. Sorry to hear it Link to comment Share on other sites More sharing options...
dalehitchy Posted January 19, 2012 Share Posted January 19, 2012 im suprised at the amount of fanbois ok with this... i would have been furious too (im subscribed atm, but netherless a horrible practice) whether it is a bug or not... its unacceptable ... one of many bugs... and i can see why people are quitting Link to comment Share on other sites More sharing options...
spicycookie Posted January 19, 2012 Share Posted January 19, 2012 (edited) Then the Indian Call Center will ask you what you do need assistance on? You say I want to Cancel... Please hold... then transfer to a USA call center... They try to talk you out of it.... Still want to Cancel? Transfer to another USA Call Center... 27 hours later... you can finally cancel.. It may not be true but it's funny because some of these call centers actually have this system in place lol. Yes, call them, spend 14 hours holding, then talk to some Indian call center. Brilliant. Edited January 19, 2012 by spicycookie Link to comment Share on other sites More sharing options...
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