No, unfortunately. I am a casual player. I have been around almost from the start, but I only play a few months every other year. I absolutely loved the game. You know, lightsabers, companions, voiced dialogues... For me they killed the fun with KotFE. I never got over the loss of our companions (later replaced by companions that completely lacked the charisma of the first generation), the new villains who had nothing to do with the Star Wars universe (it was so generic, it could have been any other sci-fi franchise). I raised one sith and one jedi to the max (not sure I will continue with 7.0 though). But KotFE is a chore I never want to endure anymore. And I did not really liked the next expansions anyway. I come back from time to time to raise a new alt through the original story. That is the one thing I like, and decorating my strongholds with the credits I get from my subscription. Having to learn new mechanics every time I come back is something I could do without though. I am not saying the game is bad. But the expansions are just not for me. I never cancelled my subscription. Maybe it is time to finally let go. I will see if I can enjoy the original story a few more times. I feel sad because I had such high hopes for this game. But the expansions took a direction that had nothing to do with what brought me to the game.

1. There is no discussion that every resource used for PVE is not available for PVP and vice-versa. I understand perfectly that PVPers and raiders want new warzones and ops, and that it means less new stories. Playing one group against another is a mistake, I think. An MMO is a small ecosystem. To be healthy, it needs to have a bit of everything. 2. I cannot really have an opinion about the impact that PVP fine-tuning has on PVE. I read that it is a problem. From what I understand, the same tension exists in other games as well. I, for one, never understood how it was in any way useful to use a skill such as expertise (It is not so much that I do not understand, it is that I believeit is a bad idea). I think it is just a barrier to entry for players that are not entirely dedicated to PVP. 3. No one can have it all. I accept that as a solo player, some rewards for PVP or raids will stay out of my reach. Again, playing in an MMO, just like living in a society, means that I must be open to others needs. So, I agree with you. But you should not assume that everyone sees these frictions as problems. I welcome them, because they are the price to pay for a rich and varied environment.

Hello, I read many threads from PVPers and raiders who feel they are not treated fairly by BW. Their issues with the game are certainly justified as it seems that much more is done now for story than for end/group game or PVP. But some people seem to see a contradiction between the interests of the solo players and theirs, which I believe is a mistake. They also say that solo content is not really MMO, and again, I think they are wrong. I cannot speak for others, so this is my point of view only. I do solo PVE, and nothing else. It is not that I am not interested in other aspects of the game, but it is the only one I can afford, in terms of time and skills. My work and my family come first, and I never know, when I start playing, how much time I will have and when I will be interrupted. So any group activities are out of the question. I tried a few times, but it is simply not compatible with the way my organisation works. But this does not mean I do not wish PVP or group content in the game. I love encountering other human players in the game, even if I don't quest with them. I love that there is a life in this universe, with guilds, a GTN, crafters, public conversations, etc. And even if I suck at it and I get killed every time, nothing is more fun than a surprise PVP encounter. So it is in my interest too that there is group content and PVP. I want a healthy game, with plenty to do for everyone. If this was just a solo RPG, I would stop playing immediately. So please, BW, do not believe that everything is in the metrics. There are solo/story players who want group and PVP content, even if they do not participate.

Indeed, Eric/Bioware obstinately refuses to answer these questions, or even acknowldge their existence. This is not only irritating; at this point, it is insulting. As I understand it, BW will replace some of the new random quality items with old random quality items, window-dress this change as an improvement, and blatantly ignore the single one most desired change: the reintroduction of Certificates. This clarify things, indeed, and I will not buy these new packs.

I had the same bug. I submitted a ticket as a bug report. That was a mistake, as it was closed 2 days later with an automated reply that my message would be forwarded to Quality Insurance. I then submitted a new ticket under another category (Mission, if I recall correctly). 20 days later, I was contacted in game by R. Oisin (aka Protocol Droid B6-L3). He solved the problem in a just a few minutes, offered his apologies for the delay (too many bugs since 4.0), and credited my account with 200 Cartel Coins for the inconvenience. (Thanks again, Sir!) So, I waited a long time, but fortunately, my problem is now solved. I hope yours is too. Have a nice day.

You bought dozens of packs and never got an item worth more than 100K? The solution is easy. Do not open the packs you buy, sell them on the GTN. They usually go for 400K or more. Predictable return, no more unlucky gambling, problem solved. Now, if you are talking about packs you bought on the GTN, then it is working as intended. Vendors obviously sell packs at a higher price than the money they expect to make by opening them. Otherwise they would just open them and sell the items for a higher return...

Hello Eric, Since you are asking our opinion, or ideas, I will join the choir of your unhappy customers. My main issue with the current formula is the absence of CM Certificates. Like so many players, I can only wonder why vendors still propose items that can only bought with a currency that has been removed from the game. Please note that some of these items are a requirement for several achievements. Expensive items or rare ones that you only get for some difficult achievement can be a strong incentive to spend money in the CM or to play. But this certificates thing just creates frustration and discontent. Nowhere did I ever read any study showing that increasing customer general dissatisfaction is good for business. If you have one, please share, because I would be very curious to read it. The current packs offer less value for money, compared to the former packs. That is why, after buying a few hypercrates last month, I was rather disappointed with what I got. If you want to make me a happy, returning customer, please increase value for money. I am not convinced that a few random oldies in a box will do that. I might buy a hypercrate, to get a taste. But if I am not happy with the result, and if I dont see any Cartel Market Certificates, I will not bother anymore. I hope, with all the negative return, that you will indeed increase value for money and reintroduce CM Certificates. Otherwise, why would you bother asking for our opinion? Have a nice day.

ROFL This never gets old. If I was your shrink, we would have so many thinks to talk about... "Please, be nice and shut down the game I am a subscriber to... Please, please!"

This would be true if communication was the problem. But it is not, actually. The product is the problem, and there is nothing Eric Musco can do about it. (And there is not much the devs can do about it either. You choose to believe they are an incompetent bunch. I believe they are understaffed. But who knows?) You say communication is bad. Seriously, what do you want him to do? Would you feel better if he was answering every post with sentences like "We know there is a problem with this or that. I have no idea when or even if we will be able to solve it, but please note that we are aware of the issue, and we thank you for reporting it to us. And in the meantime, here is a cookie for you"? And repeat it 20 times a day, day after day, week after week? Or would you prefer having him blatantly lie and give bs deadlines for the resolution of the bugs"? I do not know Eric Musco, but I believe he has a solid pair of balls (no sexism here, women can have a solid pair of balls too, and often do). He is not responsible for the problems, and yet he comes here, takes all the heat from vindicative, often ill-informed, rude, and almost always anonymous people, and has to keep what he really thinks to himself. Not the easiest job on the planet, in my opinion.

You are absolutely right. My sentence was badly formulated. I cannot presume that everybody knows or thinks that the game is in bad shape. (Maybe some people even believe that the companions are supposed to run naked in strongholds... Just kidding!) And I also did not mean to say that I was not enjoying the game. I love it too. For me, a SW MMORPG is a dream come true, even with a few problems. What I meant is that there are a lot of bugs and unsolved issues. And that is not an opinion, it is a fact. Now that this is corrected, maybe you will want to read the rest of my post. You will see that its content is actually not about the game itself, but about the way Bioware manages its public relations, and why I believe that Eric Musco himself is "working as intended".

Obviously, the dissatisfied people voicing their discontent and anger on the forums are not a perfect image of the silent majority. As you say, since they tend to be hard-core gamers, the general tone of the forum is skewed towards the negative. But I must say that I have never encountered so much negativity on a forum. I remember with nostalgy my love story with D2. The general atmosphere on the forum was very friendly. There was a real feeling of a close-knit community. I miss that. I have spent some time on WoW forums too, and although it was often brutal, it has never been as bad as it is here. But again, these 2 games run smoothly most of the time. While I sometimes think that the critics are going too far, it is a fact that there is a huge amount of problems in the game. So many, in fact, that one can assume that it is impossible, even for the most casual player, to ignore them. So it can be argued that the forum gives an idea of the general level of satisfaction. Where I totally agree with you though, is when forumers assume that everybody thinks the same way they do. When you read one post saying "Hey BW, players want more hardcore content and the game is too easy", right after reading a "Hey BW, your customers want it more casual" thread, it is hard not to chuckle.

I am not sure at all that BW is unhappy with Eric Musco's performance as community manager. As we all know, the state of the game is nothing to be happy about. 10 minutes spent reading the forum are enough to realize the level of discontent. And it is not only about the content or class balancing. If you have a look at the bug reports, it is soon pretty obvious that even basic features of the game are currently not "working as intended". Since there have been so many bugs for such a long time, the obvious conclusion is that Bioware does not have the resources to solve all the problems and bugs in the game. Or they made the choice not to allocate more resources to SWTOR. The result is the same, the game is not making enough money, and solving all the problems is simply too costly. When your company has a serious problem, communication is key. If you have the means to solve that problem (for example: your tanker has sunk, the beaches are covered in oil and need to be cleaned). In that case, the big boss has to appear on television, show concern, and promise that the company will cooperate fully with the authorities and do everything in its power to repair or compensate the damage. (To see how it is done, think of BP and Deepwater, or Volkswagen and dieselgate). But if you do not have a solution to offer, you just shut up! The less you say, the better. The public opinion around cigarettes has really started to shift when the bosses of the big tobacco companies have been forced to appear in front of the US Congress and state publicly that they did not believe for one second that their product was killing their customers... I am not saying that I approve that strategy, but it is a fact. The thing that companies never do is to acknowledge that there is a problem, and that they will not do a thing about it. It means that they have to control their communication very tightly. I am not surprised that we do not hear the devs more often. As infuriating as it is not to have answers or deadlines for bugs resolution, or even an acknowledgement regarding some issues, from the point of view of the company, it would be worse to answer truthfully and say that most problems in the game will actually never be solved. Of course, I could be wrong. It could just be that the devs and the PR people all suck at their jobs. But I do not think it is that.

Dear OP, I will try to make it short, and avoid as possible to attack you personally. After all, I do not know you, even after reading your post. But the fact is that your post is rude, commencing with your title. Nowhere is it ok to address someone you do not know with "Hey, XXX". If you are not convinced, try that with a business relation you never previously met, and see how that goes. ;-) I read everything you wrote with interest, and you made quite a few good points. But I defnitely find your style too condescending. Your answer to ChakraFive objections was "Businesses don't require class in being communicated to". Let me tell you that you are wrong there. Even in B2B, packaging does matter. You can be efficient, straight-to-the-point, direct and critical, while being respectful. It will actually make people want to listen to your remarks. A little bit of humour helps, too. By delivering your message in a cold, even brutal, business-like tone, I suppose you only wanted to increase its impact. But as you can see, more attention is now given to your lack of manners than to the points you were trying to make. Some people did not even bother to read them. So the message you wanted to convey is now drowned in noise. This is the opposite of efficiency, and it is why manners matter. No hard feelings, I hope. Have a nice day :-)

Thank you for your answers. When I have a moment, I will definitely try that. See you.

I did the flashpoint "Depths of Manaan" solo 3 times, and defeated Stivastin each time. But the achievement is still a no show in my Legacy. I don't get the decoration either. Is there something special with the mechanic of that fight? Maybe I should not run him under the flames (but I don't think I can beat him then). I got the achievements for the other bosses the first time, it's just Stivastin. Is this a known bug? Any idea? Thanks

I remember having an issue a while back with a Warrior quest. I was supposed to go back to Dromund Kaas. I used a pass to DK, and the quest seemed interrupted. Actually, I did not read my instructions correctly: I was supposed to go back to DK IN MY SHIP. I went back to wherever I was, took my ship back to DK, and tadaaaa, everyhting was fine again. Maybe you are having the same issue? If so, try tracing your steps back. Where was your last mission, who did you talk to, etc. Maybe you will find your quest back. Do quest givers with low level mission show on mini map? You should turn that on. Good luck. Tom

BW announced Player Housing, and is delivering not only that, but also customizable interior, Guild Flagships, and Legacy Vault. I don't care if some people are disappointed or if they disagree on the definition of an expansion. They indeed exceeded my expectations, even if that's just me. On the other hand, I am also a bit disappointed, because I have always hoped that Player Housing would take place on our ships. I really wanted to be able to choose and personalize my ship. Oh, well...

Today, I read someone complaining about the inability for bounty hunters to use blaster rifles. I strongly agree. I only play siths/jedis myself, and I have always been seriously bugged by the fact that I cannot freely decide if I want to use one or two lightsabers, or a double-bladed lightsaber. I wish Bioware would change these limitations and open more weapon proficiencies. If they can sell us complex emotes on the Cartel Market, I believe they can create a few more combat animations to adapt our abilities to the use of different weapons. Hey, even if I had to buy them on the CM, I would be thrilled by that change! I am talking about lightsabers here, because that's what I really care about, but I believe it should be the same thing with ranged weapons, and also with vibroblades, technblades, etc for some companions. Pleeeeease, BW?

I know that nobody will give a damn, and that I am not going to make the slightest difference, but I have read so many threads about other people's likes, dislikes, and hopes, I decided that I too would share my feelings about this game I love. And if nobody cares, it won't matter, because I will have fun writing this. First of all, yes, I do love this game. I don't love everything about it, but I do love it. Why? Well, like someone said before with blatant eloquence: "Duh... Lightsabers!". The Star Wars universe is indeed what made me quit WoW and come here. But I stayed for many more reasons. The class stories and the cut scenes are one reason. The fact that we have a choice of companions, that they have a background and that we can interact with them, is another. And the cool outfits that we can choose and keep while leveling are yet another (thank you so much for introducing adaptive armors). No more warriors looking like Picasso clowns. There are things I dislike too, but some people spend so much time on these forums complaining endlessly about the flaws of this game, I won't bother (they seem to hate the game so much, the reason they keep coming back is a mystery to me). Instead of criticizing, I just feel like telling you what I would love to see introduced in the future. I know many will disagree, and most of it won't happen, but it would definitely make me love this game even more. And who knows, maybe someone at BW will find my vision so awesome, they will offer me a job, or a million bucks, just to say thank you... (BW, you have my email, don't be shy and contact me, so we can chat while you wire me the money). Here we go: More stories. Obviously, this is TOR's strength, and it is a shame it is not a priority anymore. I understand it is expensive, but maybe there are ways to make it cheaper. The maps are so big and the planets so gorgeous, maybe there is no need to add new planets. Just insert more high level zones in existing spaceports, buildings and desert areas (I know most will disagree with me here. I am not against new planets, but if we have a choice between stories and planets, I choose stories). And we could also get more class specific mission orders through mail or mission boxes. Less landscaping, less dialogues and less cut scenes obviously mean lower costs. More companion interactions. When I say more stories, I mean also more companions related story arcs. We lived great adventures with them, shared secrets, fell in love, and even married them, and then suddenly, when we thought things could not get any better, they fell completely oblivious about us. Talk about a let down! And why do they stand idle on our ships? It feels like a horror movie, where everybody died and you're alone in the universe. Couldn't they move around, get busy, talk to each other? If the Sims can do it, why can't they? Housing. I don't need a house. I know many want it, but I don't see the point. I have a spaceship for the Force's sake! It is so much cooler than a house! I would just like this ship to feel more like home. At some point, I would like to be able to choose my ship. I would like to hang on the walls the lightsabers of the Siths or Jedis I vanquished, and holograms of my Masters. I would like to rest on my bed (which could give me a buff for a few hours), and share a meal with my team (and get another buff). And I would like to play games with them (provided everyone gets to keep his arms when the wookie looses). With the immersion experience this would provide, I would enjoy hanging out in my ship with my companions, and why not, even invite a friend aboard! Open group content to single players. I cannot play in a group. It is not that I don't want to, but I really can't. The wife, the kids and the jobs make sure I never know when I will be able to play, and when I will have to stop. I can't even do a Flashpoint without being interrupted once or twice. So group content is out of the question. It is such a pity, considering I have a group of my own, standing idle on my ship... Being able to organize a team with 3 companions to finally see the 4-Heroics would be totally awesome. I recently read the argument against that, and I understand it. TOR is a MMO, and if single players have access to everything, there are no incentives to group, and the players who look for it soon won't find anymore groups to join. But it is still possible to provide incentives to group players, like better rewards, more XP, etc, while opening the 4-heroics to single players and their companions. For many players, this would also mean more content. Make all flashpoints scalable. Why not? We all have favorite FPs, but once we outlevel them, we can't enjoy them anymore. They don't interfere with the story arcs anyway, so make them all scalable. And while you're at it, open them to single players and their 3 companion teams too. It is yet more content. And like I said, if group players complain, give them better rewards. Professions. I leveled a few in WoW, but here, I did not bother, except for the gathering professions. Why would I? There seem to be so few incentives to level a profession. They don't seem to give you access to anything of value, and they won't help you make money. If each crafting profession gave you access to one or a few items superior to anything else in the game, I would gladly spend time leveling them. Some stuff should not be found in the game, unless made by crafters. Blue item modifications, for example. This would make crafting a necessity, and also a source of revenues for crafters. With the commendations, we could still buy the naked orange items, or the mats that the crafters need. More achievements/missions, with rewards. For example, if you finish all FPs, you get an achievement, and a title, or an item. The idea is to give you a nice reward, but to make you work for it. And again, make it accessible to single players, even if the incentives are better for group players. BW has done this with a few extra missions (HK-51, or the binocular missions, for example), but I think the bar has been set a bit too high. And last but not least, world PVP. Let's be honest, I suck at PVP. I never put a foot in a warzone, but in WoW, I loved the occasional surprise of meeting an enemy while questing. Most of the time, I would die, but it created a sense that everything could always happen. The whole game was more challenging and even if it was often a bad surprise, like a high level camping in front of a mission objective, it added a lot of fun to my leveling. For those who don't like that, there are PVE servers. And please, implement server transfers. When my RP-PVP server disappeared, I had to make a choice. I chose RP-PVE and now regret it. I want to transfer my chars to a PVP server as soon as possible. There are many more things I hope we will see, like guild ships, legacy cargo holds, etc, but the stuff I really miss is what I described above. If you had the patience to read this wall of text, thank you very much. I don't expect anything, but I hope nevertheless that at least one BW employee will find my "message in a bottle" somewhat useful or inspiring. Have a great day, y'all, and of course, may the Force be with you!

Hello, First of all, I want to say that I love this game and that I am having a lot of fun. Everything is obviously not perfect, but the game as it is is already great, in my opinion. There is something I would like to address. Like some others, I am not very fond of endgame. I am not into raids, guilds, arenas, etc, because I already have all the appointments and schedules I need in my real life. When I was playing WoW, I tried to get more involved, but eventually gave up because adapting my real life activities to guild appointments proved to be impossible. I play almost exclusively solo, even if I appreciate interactions with other players (random PvP in open world, GTN, etc). As soon as my char hits 50, I get bored and start another one. Thankfully, the storylines are awesome, but sooner or later, I will have done all the chars I am interested in, and then what? So I was thinking: "what could keep me interested in that game after leveling all my chars?". And I thought of companions. I love the interaction with companions in TOR. While leveling, I was enjoying the developments in the companion stories and relations almost as much as the events from the main storylines. So, here are a few ideas I dream of seeing implemented in the game someday : - A storyline for each companion, and not only for the first one. - Companion generated quests (repeatable, or randomly generated) - More interactions with companions (duel with them, holochess games against the companions, break up relationships, start new ones) - And last but not least, I would love to do flashpoints or Heroic quests with my companions. Organising my own team with a tank, 2 DPS and a healer without having to look for a group would be absolutely awesome, increase the content accessible to solo players, and the originality of TOR compared to other MMOs. I hope these few ideas will find their way into the game, one way or another.

I will certainly not unsub. I have way too much fun.

Well, it's a space station... I reckon that it is the best we can expect. And if you have a look at the movies, the Death Star is not prettier.