OK, I follow now.
Your comment doesn't really have much to do with the fact that he/she didn't know to go to advanced trainer, because that problem is solved by just viewing the forums. And even so, if he/she didn't know they even had a problem then he/she would have never looked at the forums for a solution anyway.
The real issue is that he/she doesn't have a voice if he wanted to have one (without paying of course). In this case I believe the stance BWEA takes is that keeping the non-subbing bad eggs out is more important than letting the non-subbing good eggs in.