Excuse you, but its 100% a legitimate complaint. Wanna know why I didn't check the FAQ to find out every specific detail regarding early access? Because plastered all over the website and in every press-release was the statement saying "if you pre-order, you get early access starting on the 15th!". That's what many, many potential customers were lead to believe. Is it a big deal if we get in a day or two later? No, I don't believe so. However, the game hasn't even officially been released and I already feel somewhat lied to by the people who want me to give them money every month. Nowhere, except for ONE very specific part of the website, said that early access would occur on a first-come, first-serve basis and would be spread out over the days leading up to the release, meaning some may only get an extra day while others get in a week early, despite both paying the same amount of money and following the pre-order instructions.