Myself and my guild (50+) have all quit tonight. We play on a server where the population is 20-1 against us. We knew it would happen when it started and we made sure to roll on the weaker side. We all complained about the normal things but we were all resubbing. We're experienced with mmorpgs and it always takes some time to work the bugs out.
R1.1 changed that. We're pissed about Ilum, but you know what it happens, bad patches happen.
What normally happens though is the Community Dev's rally the troops, they provide the feedback and while we all *****, we do so out of frustration for the game we enjoy.
Tonight Biowares Community Devs (in my opinion) have shown a total disregard for the basic rules of Customer Service and the community. They've pissed off a significant percentage of the player base.
What would I have suggested. While unpleasant, a rollback to R1.D, a free day, an apology coupled with a request for more players to get involved in the Test Server to prevent further occurances and a valor boost for each player on the server to help lessen the blow to those players that geniunely did not abuse the situation.