Alright, so, things haven't go smoothly with the 1.2 patch, far from it by my own experience, but lets give BW a break and let them do their job, it's not like we are perfect and don't make mistakes..
So, yeah, they got a crappy customer service right now (It's pretty much like: Fix things for yourselves) but still, i think we have a good community, one that is willing to help.
I, for one part, love to come to the forums and have a good laugh at times like this, you must admit it.. it gets pretty darn funny. Sure, It's annoying not to be able to play, but as for me.. living in europe, i'm used to it.
So, chill, get a beer or some tea, sit back and wait until all is solved.