The OP is asking for people's opinions on which game is better. You should call every single person who picks one over the other biased, because thats what they are. BIASED.
I'm biased, and my opinion is relevant:
To the OP, If you like Star Wars at all, give SWTOR a shot. Me, my friends and my guild are LOVING this game. I'm not saying things are perfect, because they're not. We've ran into bugs and issues just like everyone else. If you go off the deep end and spazz out over bugs like some of the people on these forums, I say wait a while before you think about playing.
I saw a few people here who seemed to have legitimate concerns over the game, like the guy who has had account issues and spoken to multiple CS reps.. I'm sorry to hear that and I hope EA/Bioware gets the CS shaped up. It is definitely sub-par. It's not just SWTOR though. I about blew a bloodvessel talking to EA support for BF3.. I spoke to 4 different reps in a row that all gave me bogus answers and "conveniently" disconnected from my chats.