This is REALLY getting old.. I went through this a couple months ago, but now the problem of spending money to buy Cartel Points through the link in the game or website is so-o-o frustrating... I called customer servive 3 days ago..have the service/ticket number... told try again in 24 hours... did so, got the error message again... knew there was a maintainance patch being done, so waited 48 hours to attempt to spend my money again... credit card is good... but AGAIN get the error message... call back to customer service...wait 10 minutes... and get told the "specialized team" I need to speak to is unavailable at this time (6pm central/USA time zone), but I'm told they can tell me when I can call AGAIN in 24 hours to speak to the "right" people... then I'm put on hold and loa and behold... I get disconnected .. I call AGAIN and then I'm told there is a system problem so I can try aAGAIN in another 24 hours, but should call prior to attempting to buy the d**m coins again... This is getting really old... as I already said... if there is a system problem, fix it.. if your staff available to fix the problem is unavailable...hire more staff... totally disgusted here in Fargo...