https://answers.ea.com/t5/Troubleshooting-Guides-Info/Guide-How-to-Switch-to-Non-Streaming-Launcher/td-p/4867417
Here is the link to switch to the non streaming client, it will take a while to download but is more stable. it will also avoid the bug you have, but try rebooting your computer and try again, that occasionally works.
Hope this helps.