I think the game is in a great deal of trouble sadly.
Content is just not coming quickly enough to keep players satisfied and we know that MMO gamers are voracious consumers of content. Most of the folks I started with completed all the content, hung around for a couple months hoping for more and finally gave up and left.
The server transfers were excellent in theory, but awful in execution.
Initially, the server I transferred to was great as we went to standard/full, then they added several more servers to it and now it has become so overpopulated that there are wait times to log in, not a single mob up most of the time and mob camping that is insane.
We all avoid fleet as much as possible since with 350+ people (in two phases no less) on fleet the lag is so bad you can't move.
I gave up even trying to level a new character since it takes me hours just to complete a small quest chain due to lack of quest mobs and items being available. I watched last night in the red light sector as 25 or so people picked a spawn spot and stood there killing one thing over and over to get a quest done. Terrible. Black hole is even worse.
I understand growing pains, but this is not growing pains, this is poor planning. I am now fighting to keep our core raid group from just quitting in disgust.
I am incredibly frustrated that so much work went into building our guild and defending this game to people who bad mouth it, only to watch it fall apart due to incredibly bad server balance (population). I must say our PVP'ers love it, but then that is all they do. They are not out trying to get the black hole dailies done.
Please re-balance the servers with appropriate population/mob caps before more people leave. If enough people, quit out of frustration, you won't have to re-balance the servers tho.. hum......
Of course if it goes free to play, all of our guild is gone anyway so I guess none of it matters...