Sorry Berries, but you rushing through Content like I through life and complain that nobody gives you a full attention within 20 minutes of you posting a request.
Should you have checked the subscription level, they talking about over a million accounts, so its not just you, who could maybe have a bigger probem then your shinny quest drop not working. Reset the quest, start from the beginning and move on !
People like you make my "Real-Life" Job just a joke. I work in support for a fortune 500 company and we have to deal with people like you on a daily basis... people who do not real the Manual, people who think because there is a cable going into the wall that means you have internet, people who think because they bought a computer from HP or DELL.. Dell has to send a tech over to setup their $200 Laptop. Give it a thought, a GM is a Game Monitor or Support Tech, which means he will write an internal ticket to the Coding team after being able to replicate the BUG and the Coders fix it in a Hotfix.
Once enough HotFixes have been bundled a Mayor Patch will get implemented. IF you would focus a little more on other things then yourself you would see when you log into the game that there is a small patch or update behind the scenes almost every day... OH HANG ON... in order to obtain the patch you would to reset your client.. aka shut down your game client and restart it.. as it seem you didn't do that as you were power leveling in 1 week your character to boost your little ego. Please get a life and move on.
If you love WOW so much, go back there please. I have been in WOW and that game was a mayor Bug fest when it released... it made me move on, and I did. Either you like what you do or you don't. If you don't, you are a free person, then move on.
Nuff Said
Happy Holidays from a Happy Customer that enjoys the game and its community