I am not able to login, help me....

on the Mission Declaration of War and just finished with the Quesh part. I talked to Servants 1 and 2 on Quesh, they sent me to my ship and the mission says "Use your Ship's Holoterminal". However, when i do so this problem occurs; The dialog doesn't even start. Instead, Servant 1 appears as a holo and the picture freezes at this point leaving me with no option but to press escape and reset the dialog only to get the same results again and again. I need help:mad: