Back to the topic of the post, I'd definitely 2nd an in-game Feedback option. Even adding some scripting so that the in-game Feedback updates an RSS or Atom feed that the community can peruse.. if we like something we read there, maybe we could have a way to rate the entries or something.. that would allow us to provide input at well, while also allowing us to read some of the suggestions from a creative community with a lot of MMO experience. Of course you'd have to have either very good scripting or a CSR to act as gatekeeper to ensure that no inappropriate feedback (IE profanity, insults, etc) made it into the feed. Inappropriate feedback could also be mitigated some by having clear feedback guidelines listed in the screen that comes up when you type /feedback. Just like has been said, there are times where I'm in game running around and it would be so much quicker to type /feedback and type my thought-stream of the moment right there, than to alt-tab out and into a website (where I can't hear or see the game) and type the information up. ANYthing that expedites your ability to receive constructive input from your gaming community should be on the table for a game that requires that community in order to keep operating.