You can call me ''lazy'', but this thing is called a ''game''. In a game, you do something called ''play'' to have ''fun''. Spending hours trying to figure out controls is not, at all, what I call fun. I have no issue at all to lose when I understand the controls and I'm fighting the opposition and not the controls. I'm not turned off by 15 years old graphic, bugs, difficulty or incomprehensible plot, but bad controls are an anathema for me (as said in the OP, I have several X-360 and PS3 games that I dropped after one hour because the control scheme made no sense and I had no interest into spending 20 hours fighting it)
(1)To be honest, the core of my multiplayer experience is game like Europa Universalis IV, Hearts of Iron III and Civilizaion V, which are certainly complex games but certainly not games with complexe control schemes. Even in WOW, which I have played for six years, I suck royally at PVP.