I don't expect them to, but I'm going to keep my subscription cancelled unless they do. Going to give WoW classic my money for a bit and see if it grabs me.
Just cancelled my subscription. Won't be renewing unless there's some form of compensation for this. This is going to take over a day to recover from and eat a ton of my bandwidth... https://imgur.com/9dwi5vu
I -didn't- get the side quest mentioned, but travelling to this location allowed me to proceed. That seem to be the key. Go to these coordinates, not the ones marked on the map.