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Clipping in Swtor outfits is unacceptable


Rakkis

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Why do we always have to celebrate mediocrity and excuses for it instead of holding Bioware to higher standard as paying customers?

 

If you purchased a new car with scratched rim or scratched paint would you not expect it to be replaced?

 

Bioware make a lot of money of these digital pixels. They should be held as accountable to the same standards of normal retail items. It’s not like they have to remake the whole thing or they will give you a refund.

Edited by TrixxieTriss
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Why do we always have to celebrate mediocrity and excuses for it instead of holding Bioware to higher standard as paying customers?

 

It's not celebrating mediocrity but if you believe that to be the case or more specifically that SWTOR is mediocre then please provide an example of quality in the MMO genre that features a large range of armors don't involve any clipping. What is that example of quality? It's not WoW, GW2, FF14, ESO, BDO, Star Trek Online, Neverwinter, etc, so please inform us of such an example of quality that SWTOR should learn from or aspire to in regards to having hundreds of armor sets without any clipping.

 

If you purchased a new car with scratched rim or scratched paint would you not expect it to be replaced?

 

That's not the same thing. You keep creating false equivalencies. It's almost like you can't come up an example of something that's a direct correlation. I wonder why that is?

 

Bioware make a lot of money of these digital pixels. They should be held as accountable to the same standards of normal retail items.

 

No, they should be held accountable to the standards of the genre or retail space not literally every example of every possible thing in existence because if you start looking at it like that then they should shut down the game based on all the areas in which it's unsatisfactory or doesn't meet certain standards set by other products throughout existence.

 

It’s not like they have to remake the whole thing or they will give you a refund.

 

It's not like it's as big of an issue as you're making it out to be nor is it like an actual possibility for the game the way it currently exists let alone pretty much any other current 3D game that offers as much customization.

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Out of curiosity, can you give some examples of sets that look "embarrassingly bad due to clipping?"

 

I know many sets have some clipping, but which of them are so bad that they're embarrassing or practically unusable, in your eyes?

 

I ask because I'm a frequent transmogger (or whatever you want to call it in this game) and I love mixing and matching sets for my toons for RP, and even then I don't notice clipping that much.

 

If you do a search on Reddit or Google, you'll find countless examples. Players regularly post about them, as indicated by this thread itself. New players sometimes ask why the clipping is so bad in SWTOR, which isn't surprising given how severe it is in this game compared to others.

 

Here are some examples I found:

 

Callous Conqueror

https://imgur.com/kLTahk9

https://i.redd.it/g5z4ydubm5v21.png

 

Dashing Rogue

https://imgur.com/31m0Le9

https://imgur.com/Zopmuiw

 

Tython Highlander

https://imgur.com/a/eMwrO08

https://i.imgur.com/NM6vPNk.png?1

 

Exiled Padawan

 

Darth Malak

https://i.imgur.com/QhBJwiD.jpg

 

Darth Sion

https://lh4.googleusercontent.com/-SQDvi91X_m8/Uv_VSEe8kiI/AAAAAAAAArk/gZ2FrQtTyzE/w1920-h1058-no/sion.jpg

 

Saber Marshal

 

Cybernetic Pauldron

https://i.redd.it/rroarnnmwll61.png

https://cdn.discordapp.com/attachments/282282328888311809/817949366903373844/unknown.png

 

Naga Sadow

https://imgur.com/4ltZuUE

 

The cutscenes are where it's most punishing, because what's often suppose to be a dramatic or epic moment suddenly becomes cringeworthy, but many instances of clipping in the open world can be bad as well. While the more elaborate sets tend to have their own unique issues, pretty much any chest piece with a cape will have something like this happen fairly often. And let's not get started on hair styles you'll regret paying for.

 

I'm grateful to players who post about them because then I know not to buy them. Weapons with sheaths and holsters are reported to be buggy, so I have no desire to spend money on them, but I certainly understand the frustration of players who did buy them thinking that they would function properly. Even if players report them though, the chance of them getting fixed are slim to none.

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If you do a search on Reddit or Google, you'll find countless examples. Players regularly post about them, as indicated by this thread itself. New players sometimes ask why the clipping is so bad in SWTOR, which isn't surprising given how severe it is in this game compared to others.

 

Here are some examples I found:

 

Callous Conqueror

https://imgur.com/kLTahk9

https://i.redd.it/g5z4ydubm5v21.png

 

Dashing Rogue

https://imgur.com/31m0Le9

https://imgur.com/Zopmuiw

 

Tython Highlander

https://imgur.com/a/eMwrO08

https://i.imgur.com/NM6vPNk.png?1

 

Exiled Padawan

 

Darth Malak

https://i.imgur.com/QhBJwiD.jpg

 

Darth Sion

https://lh4.googleusercontent.com/-SQDvi91X_m8/Uv_VSEe8kiI/AAAAAAAAArk/gZ2FrQtTyzE/w1920-h1058-no/sion.jpg

 

Saber Marshal

 

Cybernetic Pauldron

https://i.redd.it/rroarnnmwll61.png

https://cdn.discordapp.com/attachments/282282328888311809/817949366903373844/unknown.png

 

Naga Sadow

https://imgur.com/4ltZuUE

 

The cutscenes are where it's most punishing, because what's often suppose to be a dramatic or epic moment suddenly becomes cringeworthy, but many instances of clipping in the open world can be bad as well. While the more elaborate sets tend to have their own unique issues, pretty much any chest piece with a cape will have something like this happen fairly often. And let's not get started on hair styles you'll regret paying for.

 

I'm grateful to players who post about them because then I know not to buy them. Weapons with sheaths and holsters are reported to be buggy, so I have no desire to spend money on them, but I certainly understand the frustration of players who did buy them thinking that they would function properly. Even if players report them though, the chance of them getting fixed are slim to none.

 

Thank you for posting this. I was in the process of listing them all. But I think this will be enough to make my point.

 

What’s really bad is Bioware don’t fix them and won’t give you a refund. If you ask for a refund they tell you it’s a known bug. How is it a “known bug” to the poor person who buys it off the cartel market without knowing.

 

If you threaten to dispute the credit card transaction, they ban your account. So it’s a no win situation if you buy a $30 item that’s broken.

 

It’s one of the reasons I stopped buying CC a few years ago. I purchased some Armor that clipped and I asked for a refund. They said no.

I then proceeded to suggest I would dispute the transaction with my bank because under Australian Law, they have a duty of care to provide unbroken products. But I didn’t end up doing it because I was warned by CS that EA frowns on that and bans your account. WTH?

 

So it’s totally reasonable for players to express their displeasure at the situation. I complained back when it happened and haven’t purchased any CCs since.

I also cancelled my 2 other subscriptions. Before this happened, I was buying $100 worth of cartel coins a month across my accounts. Bioware should have just refunded the CCs, instead they’d rather forgo 2 subs and $100 a month for a $30 item they released broken and still haven’t fixed.

 

Is the clipping game breaking? No I don’t think it is. But Bioware should refund if they release broken stuff and then don’t plan to fix it “ever!”. Either that or they should fix it in a timely manner and give players some time line on when that’s likely to happen.

 

Until they change that policy, I think players have every right to voice their displeasure of spending money on stuff that’s broken. We as the paying customers have every right to demand better. And in some countries like mine, it’s actually law that products sold are expected to work or a refund is given.

Edited by TrixxieTriss
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Bioware could also pull items off the CM that are known to clip.

 

As well as posting an official list in the bug section with all the items that have problems. Then it’s not a surprise purchase for people if they see them on the GTN.

 

That would go a long way to showing they care.

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On one hand, I do have to agree with some people in that MMOs are simply natural hotspots for clipping due to the wide variety of armors and player models. Fixing every single issue would be a pretty big undertaking when in some cases it would admittedly result in minor or almost unnoticeable changes.

 

On the other hand, some of the armors (capes and newer armor with the tighter fitting robes/capes most notably) have some pretty atrocious physics interactions/animations that bug out even in simple circumstances and cutscenes (where you should arguably look the best). Stuff like the Tython Highlander hand glitch, Cybernetic Pauldron bugs (the provided screenshot and you can see a slit through a body type 2 male's waist if you wear a small belt), Tau Idair/Malgus Reborn/Tribal Champion/Dashing Rogue cloth physics turning into a big straight plank on most mounts, and hoods bugging through plain heads are objective and noticeable problems that really need a pass to fix just for simple quality's sake. I definitely wouldn't mind some attempted fixes in a lot of cases and hope that they find the time to do so.:(

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  • 11 months later...

Reviving this thread in the hopes that one of the BioWare staff will at least acknowledge that they've read it. One day...

 

My weigh-in? -- I'd like to see Capes and Weapons 'disappear' when mounting certain vehicles.

 

Two examples that immediately spring to mind:

+ Naboo G-Type Speeder

+ Jan-Tan Dualray

 

Very new vehicles, very gorgeous models, but the entire experience is wholly ruined by clipping.

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