Apoc Posted July 1, 2021 Share Posted July 1, 2021 I had to remove my security key because my phone died earlier this week and now I'm not getting a One Time Password to activate the key on my new phone. I can't believe it's been 10 years and the One Time Password is still working as bad in 2021. Why is it still a feature? If not for the security key I probably would not be still subscribed and playing this game. What kind of awful email server are they using to never send email or take 15 minutes to do so? I've been trying for two hours to get that Password and still nothing in mailbox or spam. I either get this error or wait 15 minutes and no email shows up. Logout, Login, try again. I want to add a security key back, why is a bad security feature stopping me from using a better feature? Why is there no alternative? What uses are the 5 security questions? After 10 years I might struggle to remember some of the answers but at least it's my fault, not a broken system. Steam was painless, took about 30 seconds to switch the authenticator to my new phone via a sms code and a nice bonus email that took less than a minute to inform my authenticator was moved and I could lock my account if it was not by me. Link to comment Share on other sites More sharing options...
Dev Post CommunityTeam Posted July 1, 2021 Dev Post Share Posted July 1, 2021 Hi Apoc, Our team is currently looking into the one-time password and account creation issues. I'll update you when I have more information. Thanks for the report. Link to comment Share on other sites More sharing options...
Dev Post CommunityTeam Posted July 1, 2021 Dev Post Share Posted July 1, 2021 Hi again, The one-time password and account creation issues are now fixed. Thank you for your patience. Link to comment Share on other sites More sharing options...
Apoc Posted July 1, 2021 Author Share Posted July 1, 2021 Thank you, I'm glad it was an actual problem that could be fixed and not One Time Password acting up. Sorry for the rant. Link to comment Share on other sites More sharing options...
DelTarrant Posted September 26, 2022 Share Posted September 26, 2022 Bull crap that one time password issues are fixed, almost every time I get an entire alpha password i.e. no numeric content, it fails to work, even if copied and pasted. I am becoming increasinly disillusioned, that people who work at Bioware, know what they are doing when creating anything. Link to comment Share on other sites More sharing options...
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