Aviatedd Posted January 23, 2020 Share Posted January 23, 2020 (edited) So I have a friend that mentioned the 14,500 Cartel Coin deal for $99 to me, was gonna buy it because it seems like a good deal with the bonus stuff, but it's no longer on the website or available for purchase through Amazon. Is this ever going to come back or what's up? (Some have said it's still available in Europe?) I am on Star Forge server and people in chat are saying they have the option through In-game purchase in the Cartel Market, but even after linking my credit card and enabling in-game purchases I am still not being given the 14,500($99) option. What's the deal? UPDATE: I contacted support and they're saying "Officially the 5500 pack is the maximum." while I have youtube videos and screenshots of people accessing the 14,500 pack just yesterday evening.. this is my post on the subreddit: As you can see, multiple people are saying they have the option, even a Youtube video of a guy doing it, to make sure I was doing it correctly, which I was, so I need to know why it is that Phone Support is ignorant to all of this and saying they've "never seen an account that has access to that pack size," while it is more than clear there are tons of people that have access to it, while others do not. Edited January 24, 2020 by Aviatedd Link to comment Share on other sites More sharing options...
translucentwolf Posted January 23, 2020 Share Posted January 23, 2020 Buy it through the site: http://www.swtor.com/buy Click on the 5500 option, and it will offer that, or a 14500 option. Link to comment Share on other sites More sharing options...
Aviatedd Posted January 23, 2020 Author Share Posted January 23, 2020 (edited) Buy it through the site: http://www.swtor.com/buy Click on the 5500 option, and it will offer that, or a 14500 option. I have tried this, it does not give me the option at all. Not on the website, nor in-game. It just takes me straight to payment information with zero options for upgrades. Edited January 23, 2020 by Aviatedd Link to comment Share on other sites More sharing options...
moncito_monte Posted January 24, 2020 Share Posted January 24, 2020 Did that to me just a few mins ago. Told me to log in and after I did, I clicked back into the store and clicked the 5500 and the option of the 14500 came back up. Link to comment Share on other sites More sharing options...
casirabit Posted January 24, 2020 Share Posted January 24, 2020 I had the option as well. I have brought things before so not sure if that is something they double check or not. Some companies will do something like that if you haven't purchased something before to verify who you are and the credit card information. Link to comment Share on other sites More sharing options...
Aviatedd Posted January 24, 2020 Author Share Posted January 24, 2020 I had the option as well. I have brought things before so not sure if that is something they double check or not. Some companies will do something like that if you haven't purchased something before to verify who you are and the credit card information. Yeha, I dunno, I contacted support and they're saying "Officially the 5500 pack is the maximum." while I have youtube videos and screenshots of people accessing the 14,500 pack just yesterday evening.. Link to comment Share on other sites More sharing options...
lukeisjedi Posted January 25, 2020 Share Posted January 25, 2020 Yeha, I dunno, I contacted support and they're saying "Officially the 5500 pack is the maximum." while I have youtube videos and screenshots of people accessing the 14,500 pack just yesterday evening.. Looks like it's been removed. All I see is 5500. Link to comment Share on other sites More sharing options...
Phazonfreak Posted January 25, 2020 Share Posted January 25, 2020 (edited) Looks like it's been removed. All I see is 5500. No, it's still there. I just checked and was able to pick the upgrade for 14500 coins. Just need to remember to first pick the 5500 option before you get the offer for the upgrade. To the op: I am playing from Europe, so that could be a factor. The only other factor I can think of is that it is account related regarding your selected payment options/history. Have you ever had any issues whatsoever during your time in SWTOR with your payments? For example they tried to withdraw money from your account for a subscription or cartel coin purchase and it was not covered or you disputed the claim? I could imagine EA flagging your account for something like that even if it only happened once so that they would remove the upgrade option indefinitely. Edited January 25, 2020 by Phazonfreak Link to comment Share on other sites More sharing options...
kazragore Posted January 26, 2020 Share Posted January 26, 2020 Here you go! https://www.amazon.com/Star-Wars-Republic-Cartel-Exclusive/dp/B00NFZZN18/ref=sr_1_31?keywords=swtor&qid=1580016534&sr=8-31&th=1 Link to comment Share on other sites More sharing options...
Sinhammer Posted January 26, 2020 Share Posted January 26, 2020 Here you go! https://www.amazon.com/Star-Wars-Republic-Cartel-Exclusive/dp/B00NFZZN18/ref=sr_1_31?keywords=swtor&qid=1580016534&sr=8-31&th=1 Did you even look at the site before you linked it? The 14500 CC from Amazon has said unavailable for a month or more now. Link to comment Share on other sites More sharing options...
Elessara Posted January 26, 2020 Share Posted January 26, 2020 (edited) I just logged into the game, opened the Cartel Market, clicked on Add Coins ... and 5 options to buy Cartel Coins popped up: 450, 1050, 2400, 5500, 14500. I'm on the NA servers. Edit: I have no idea why the phone support is telling you that but they are notorious for not knowing what the hell they're talking about. Were you still in the game when you linked your credit card to your account? Because the only thing I would suggest is logging out of the game and logging back in (if you haven't done that already). Edited January 26, 2020 by Elessara Link to comment Share on other sites More sharing options...
chuckwilliamson Posted January 26, 2020 Share Posted January 26, 2020 I just logged into the game, opened the Cartel Market, clicked on Add Coins ... and 5 options to buy Cartel Coins popped up: 450, 1050, 2400, 5500, 14500. I'm on the NA servers. Same here, worked for me! Link to comment Share on other sites More sharing options...
JJOtterBear Posted January 29, 2020 Share Posted January 29, 2020 having same issue. 14,500 pack does not appear, even when clicking the 5500 option. There is no option to upgrade to the 14,500 pack. idk why. I'm a subscriber have bought coins recently. Link to comment Share on other sites More sharing options...
CobaltBleuDragon Posted January 29, 2020 Share Posted January 29, 2020 I just tested this. I was not able to get the 14500 option, even when I selected the 5500. 5500 is listed as the best deal. Link to comment Share on other sites More sharing options...
Screaming_Ziva Posted January 29, 2020 Share Posted January 29, 2020 Just tested this. Clicked on the 5500 option and the Special Offer came up (like it always has for me): https://imgur.com/c8UGjdC Link to comment Share on other sites More sharing options...
Habez Posted June 28, 2020 Share Posted June 28, 2020 I have tried this, it does not give me the option at all. Not on the website, nor in-game. It just takes me straight to payment information with zero options for upgrades. So just tried this, initially with the site in English, it did not give me an option to upgrade to the 14,500. I changed the site to Deutsch and the option appeared...I then went back to the main page, switched back to English and clicked on the 5500 and it gave me the option to upgrade to 14,500. I would say just keep trying this method. Link to comment Share on other sites More sharing options...
merovejec Posted June 29, 2020 Share Posted June 29, 2020 So just tried this, initially with the site in English, it did not give me an option to upgrade to the 14,500. I changed the site to Deutsch and the option appeared...I then went back to the main page, switched back to English and clicked on the 5500 and it gave me the option to upgrade to 14,500. I would say just keep trying this method. I dunno, its always been there for me. Link to comment Share on other sites More sharing options...
akdonkey Posted June 29, 2020 Share Posted June 29, 2020 I dunno, its always been there for me. This post is from January. Link to comment Share on other sites More sharing options...
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