OrichalcosTritos Posted December 11, 2019 Posted December 11, 2019 Cartel Market says my coin balance is 0 even tho it is not. When I log into my account on website it shows real number, but inside the game its 0.
Shar_Fire Posted December 11, 2019 Posted December 11, 2019 Cartel Market says my coin balance is 0 even tho it is not. When I log into my account on website it shows real number, but inside the game its 0. I too am showing zero on my Cartel Coins. I have plenty on my account but the game is showing zero.
DramaticExit Posted December 11, 2019 Posted December 11, 2019 Yep likewise, showing as 0 in-game but accurate on the website.
dinowoman Posted December 11, 2019 Posted December 11, 2019 Same here, and everyone in my guild is talking about the missing Cartel Coins (one member had been about to buy an unlock and is not at all happy about it).
Estelindis Posted December 11, 2019 Posted December 11, 2019 Same for me, and everyone else in my guild: everyone is talking about it.
Almasy_Seifer Posted December 11, 2019 Posted December 11, 2019 Hello, i see it is not just me but other people aswell. I went and bought 5600 coins and received my 400 monthly coins so i had 6000 coins after some cosmetic change to characters in game i have got 5852 remaining cartel coins and the website too tell so but after i went for dinner and logged back they don't show except on the website and in game it tells me I have 0 cartel coins and i can't buy anything... , I am having some intense sweating all of sudden... I went and read the customer support and they say it may happen when one makes to many buy attempt and to way 24 hours without buying anything , the problem is i haven't made too many i just made two in game at the aestetich machine change ... I am gonna call the customer support tommorrow morning even thouh they say they can't remove the lock and will update later . /confused
Hukabala Posted December 11, 2019 Posted December 11, 2019 (edited) I went and read the customer support and they say it may happen when one makes to many buy attempt and to way 24 hours without buying anything , the problem is i haven't made too many i just made two in game at the aestetich machine change ... I am gonna call the customer support tommorrow morning even thouh they say they can't remove the lock and will update later . /confused I haven't made any purchases since last week; my account shows i have coins which i knew i did its just in game they show as 0 edit: also worth noting I tried to actually buy something knowing I have coins and it wont let me so its not just a graphical issue showing 0 Edited December 11, 2019 by Hukabala
DizzyrupTor Posted December 11, 2019 Posted December 11, 2019 Same for me. Logged in and my 8400 coins are gone yet still in the website ledger.
OwenBrooks Posted December 12, 2019 Posted December 12, 2019 This is a known issue EU has a display issue with Cartel Coins. Coins are still there (as seen in the website). Studio is investigating
Almasy_Seifer Posted December 12, 2019 Posted December 12, 2019 Same for me. Logged in and my 8400 coins are gone yet still in the website ledger. Yeah I know how you feel same here i won't say the word but i was like what the F... , where are my coins...? Anyway i said i would update if anything changed and it is 02h35 here i just went back from gear farming and conquest and checked and my coins were back and so i tryed to purchase what i initially planned ' a master datacron for info) and it worked that's back for me and more importantly no loss , check it out people Thank you everyone!
OwenBrooks Posted December 12, 2019 Posted December 12, 2019 https://www.swtor.com/community/showpost.php?p=9802786&postcount=6 Hey folks, We are recovering from the issue. You should be able to see your coin currency and purchase normally again. The team is continuing to monitor, let us know of any further issues. -eric
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