Kaveat Posted June 20, 2017 Share Posted June 20, 2017 Exterminate? I was thinking more of the Toclafane from The Sound of Drums Link to comment Share on other sites More sharing options...
laytrill Posted June 20, 2017 Share Posted June 20, 2017 iam done have to before i stroke out Link to comment Share on other sites More sharing options...
btmart Posted June 20, 2017 Share Posted June 20, 2017 We are gonna be halting logins on all east coast servers to work on addressing the issue. More info to come, thank you for your patience. -eric Have you been enjoying these late nights lately? I know, as an IT guy, I hate them lol! 24/7 on call sucks bawlz. Bless you and your team and I hope you get this East Coast server issue resolved permanently and soon! Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted June 20, 2017 Dev Post Share Posted June 20, 2017 Hey folks, Just a quick check-in. The team is making progress and we are definitely moving in the direction of getting everything back up and running. I don't have an ETA just yet but should hopefully have more updates soon. Thanks again for your patience. -eric Link to comment Share on other sites More sharing options...
DuchessKristania Posted June 20, 2017 Share Posted June 20, 2017 How about a nice game of chess? Actually, I might go read a book. I've been eyeing a new fantasy trilogy, might have to check it out. Link to comment Share on other sites More sharing options...
Kaveat Posted June 20, 2017 Share Posted June 20, 2017 Actually, I might go read a book. I've been eyeing a new fantasy trilogy, might have to check it out. I may have to check out this "getting to sleep at a decent hour" experience my wife keeps going on about... Link to comment Share on other sites More sharing options...
Nmyownworld Posted June 20, 2017 Share Posted June 20, 2017 Hey folks, Just a quick check-in. The team is making progress and we are definitely moving in the direction of getting everything back up and running. I don't have an ETA just yet but should hopefully have more updates soon. Thanks again for your patience. -eric I appreciate the updates. Link to comment Share on other sites More sharing options...
Dev Post KeithKanneg Posted June 20, 2017 Dev Post Share Posted June 20, 2017 Wow, vicious group tonight. I fully understand your frustration and am also unhappy with the situation. Yes, it has happened multiple times the past month, and yes it is related to the new Datacenter, but likely due to some configuration change we haven't isolated. I absolutely believe we'll figure it out so we can get back to being the very patient, empathetic, and agreeable folks we all try to be on these forums. East Coast servers should be back up soon! ---Keith Link to comment Share on other sites More sharing options...
Galviron Posted June 20, 2017 Share Posted June 20, 2017 Actually, I might go read a book. I've been eyeing a new fantasy trilogy, might have to check it out. Well..I did buy SWTOR: Annihilation..I should probably crack into that. Link to comment Share on other sites More sharing options...
SmokedPlaya Posted June 20, 2017 Share Posted June 20, 2017 Thank you for the info:) Link to comment Share on other sites More sharing options...
DuchessKristania Posted June 20, 2017 Share Posted June 20, 2017 I may have to check out this "getting to sleep at a decent hour" experience my wife keeps going on about... Sleep? Decent hour? What are these words you use? Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted June 20, 2017 Dev Post Share Posted June 20, 2017 We are to the point of having the servers up and being tested. Assuming that goes well, we aren't far from having the servers back online. Shouldn't be more than 10-20 minutes as long as everything checks out. -eric Link to comment Share on other sites More sharing options...
Nmyownworld Posted June 20, 2017 Share Posted June 20, 2017 Wow, vicious group tonight. I fully understand your frustration and am also unhappy with the situation. Yes, it has happened multiple times the past month, and yes it is related to the new Datacenter, but likely due to some configuration change we haven't isolated. I absolutely believe we'll figure it out so we can get back to being the very patient, empathetic, and agreeable folks we all try to be on these forums. East Coast servers should be back up soon! ---Keith The up side is liking SWTOR enough to be cranky when we can't play it. The down side is liking SWTOR enough to be cranky when we can't play it. Thanks for the update, Keith Kanneg. Link to comment Share on other sites More sharing options...
DuchessKristania Posted June 20, 2017 Share Posted June 20, 2017 (edited) Wow, vicious group tonight. I fully understand your frustration and am also unhappy with the situation. Yes, it has happened multiple times the past month, and yes it is related to the new Datacenter, but likely due to some configuration change we haven't isolated. I absolutely believe we'll figure it out so we can get back to being the very patient, empathetic, and agreeable folks we all try to be on these forums. East Coast servers should be back up soon! ---Keith Thanks, the team's efforts are much appreciated. I'm sure it's not fun to deal with this stuff and even less fun when it's late. Edited June 20, 2017 by DuchessKristania Link to comment Share on other sites More sharing options...
Ganden Posted June 20, 2017 Share Posted June 20, 2017 I have a solution to compensate the players for these issues: Grant every eligible character on the East Coast servers Galactic Command level 300 Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted June 20, 2017 Dev Post Share Posted June 20, 2017 All east coast servers are once again available. Thank you again for your patience tonight! -eric Link to comment Share on other sites More sharing options...
Ganden Posted June 20, 2017 Share Posted June 20, 2017 All east coast servers are once again available. Thank you again for your patience tonight! -eric Thanks for the update! Logging back in Link to comment Share on other sites More sharing options...
Urantia Posted June 20, 2017 Share Posted June 20, 2017 (edited) We are to the point of having the servers up and being tested. Assuming that goes well, we aren't far from having the servers back online. Shouldn't be more than 10-20 minutes as long as everything checks out. -eric Take your time at this point.... I know this little hiccup was just enough to ruin what I was doing {as they usually do}. Edited June 20, 2017 by Urantia Link to comment Share on other sites More sharing options...
DakhathKilrathi Posted June 20, 2017 Share Posted June 20, 2017 (edited) Servers are back up, but it looks like there was a rollback. I lost maybe 45 minutes or more. Anyone else seeing that? Edited June 20, 2017 by DakhathKilrathi Link to comment Share on other sites More sharing options...
CheshireMadcat Posted June 20, 2017 Share Posted June 20, 2017 Servers are up? Great, thank the team for me. Link to comment Share on other sites More sharing options...
Epic-demic Posted June 20, 2017 Share Posted June 20, 2017 Lost almost 3 levels to the roll back :/ Link to comment Share on other sites More sharing options...
Kaveat Posted June 20, 2017 Share Posted June 20, 2017 (edited) Wow, vicious group tonight. I fully understand your frustration and am also unhappy with the situation. Yes, it has happened multiple times the past month, and yes it is related to the new Datacenter, but likely due to some configuration change we haven't isolated. I absolutely believe we'll figure it out so we can get back to being the very patient, empathetic, and agreeable folks we all try to be on these forums. East Coast servers should be back up soon! ---Keith The update, and clarification, are appreciated. This is the first confirmation I have seen that points in the general direction of the issue. As to the "vicious group", maybe take a couple other things into account: To Date, Zero Comp for down time. When last I played another franchise title, got 2 days comp for hours (multiple) of unexpected "server unavailable". Never seen it from EA, not even comp CC's. Last night before the craftgasm CQ week - got to get all those comps queued (hard to do with the servers down) People tend to get a tad cranky when their obsessions are messed with, esp without any comp for provider disruptions. *edit: double the crankiness when rollbacks are involved... and still no comp. Edited June 20, 2017 by Kaveat Link to comment Share on other sites More sharing options...
Nmyownworld Posted June 20, 2017 Share Posted June 20, 2017 Servers are back up, but it looks like there was a rollback. I lost maybe 45 minutes or more. Anyone else seeing that? I got a rollback, too. Minor for me because I logged in just before the servers went down. The only rollback effect for me is having to retrieve items from the ingame mail again. Link to comment Share on other sites More sharing options...
Dev Post KeithKanneg Posted June 20, 2017 Dev Post Share Posted June 20, 2017 I have a solution to compensate the players for these issues: Grant every eligible character on the East Coast servers Galactic Command level 300 Hold on...are you indicating you haven't already done that with your toons? Link to comment Share on other sites More sharing options...
AlainaFlute Posted June 20, 2017 Share Posted June 20, 2017 The update, and clarification, are appreciated. This is the first confirmation I have seen that points in the general direction of the issue. As to the "vicious group", maybe take a couple other things into account: To Date, Zero Comp for down time. When last I played another franchise title, got 2 days comp for hours (multiple) of unexpected "server unavailable". Never seen it from EA, not even comp CC's. Last night before the craftgasm CQ week - got to get all those comps queued (hard to do with the servers down) People tend to get a tad cranky when their obsessions are messed with, esp without any comp for provider disruptions. *edit: double the crankiness when rollbacks are involved... and still no comp. This!! So this!! Link to comment Share on other sites More sharing options...
Recommended Posts