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Why can't i reclaim certain items from collections?


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I'm trying to reclaim Jori Daragon's armor set from collections but it says I dont have permission to do so. I am a subscriber and i am able to reclaim them on the character that is currently wearing it, but i cant do so on a different character. Can anyone tell me why this is happening?


It's happening with other armor sets and "toys" as well.

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