Game crashing shortly after launching.

[Giliodor]

Greetings,

As stated in the title, I keep crashing every time I launch the game. It'll take me to the loading screen, and then tell me that the game has stopped responding, and I have to close it.

In the windows logs, it shows this error, and it's all abracadabra to me, so please help me out here.

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2016-07-14T18:56:42.538727300Z" />

<EventRecordID>9091</EventRecordID>

<Channel>Application</Channel>

<Computer>PC</Computer>

<Security />

</System>

- <EventData>

<Data>swtor.exe</Data>

<Data>1.0.0.0</Data>

<Data>57755f97</Data>

<Data>d3d9.dll</Data>

<Data>10.0.10586.494</Data>

<Data>5775e023</Data>

<Data>c0000409</Data>

<Data>0004dc9a</Data>

<Data>1c84</Data>

<Data>01d1de016cfcf6e1</Data>

<Data>d:\star wars-the old republic\swtor\retailclient\swtor.exe</Data>

<Data>C:\WINDOWS\SYSTEM32\d3d9.dll</Data>

<Data>b858ab51-394d-4e6e-864e-884b4a9b11bf</Data>

<Data />

<Data />

</EventData>

</Event>

 

If any additional information is required, I'll be glad to provide it. I updated my drivers to the latest version.

Also, I had to update my windows yesterday (Win 10), and this was the first time I tried to play after the update, but I'm not sure if the two are connected.

Thank you for your time.

[LamiaiSkunk]

Greetings,

As stated in the title, I keep crashing every time I launch the game. It'll take me to the loading screen, and then tell me that the game has stopped responding, and I have to close it.

In the windows logs, it shows this error, and it's all abracadabra to me, so please help me out here.

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2016-07-14T18:56:42.538727300Z" />

<EventRecordID>9091</EventRecordID>

<Channel>Application</Channel>

<Computer>PC</Computer>

<Security />

</System>

- <EventData>

<Data>swtor.exe</Data>

<Data>1.0.0.0</Data>

<Data>57755f97</Data>

<Data>d3d9.dll</Data>

<Data>10.0.10586.494</Data>

<Data>5775e023</Data>

<Data>c0000409</Data>

<Data>0004dc9a</Data>

<Data>1c84</Data>

<Data>01d1de016cfcf6e1</Data>

<Data>d:\star wars-the old republic\swtor\retailclient\swtor.exe</Data>

<Data>C:\WINDOWS\SYSTEM32\d3d9.dll</Data>

<Data>b858ab51-394d-4e6e-864e-884b4a9b11bf</Data>

<Data />

<Data />

</EventData>

</Event>

 

If any additional information is required, I'll be glad to provide it. I updated my drivers to the latest version.

Also, I had to update my windows yesterday (Win 10), and this was the first time I tried to play after the update, but I'm not sure if the two are connected.

Thank you for your time.

 

The recent upgrade to windows 10 is more than likely causing this, look into running in windows compatibility mode. If no improvement maybe contact there tech support on the phone

[OwenBrooks]

The crash is reporting directx module d3d9.dll , however this just points it as video driver related

 

initially step through the steps at this link