Giliodor Posted July 14, 2016 Share Posted July 14, 2016 Greetings, As stated in the title, I keep crashing every time I launch the game. It'll take me to the loading screen, and then tell me that the game has stopped responding, and I have to close it. In the windows logs, it shows this error, and it's all abracadabra to me, so please help me out here. - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2016-07-14T18:56:42.538727300Z" /> <EventRecordID>9091</EventRecordID> <Channel>Application</Channel> <Computer>PC</Computer> <Security /> </System> - <EventData> <Data>swtor.exe</Data> <Data>1.0.0.0</Data> <Data>57755f97</Data> <Data>d3d9.dll</Data> <Data>10.0.10586.494</Data> <Data>5775e023</Data> <Data>c0000409</Data> <Data>0004dc9a</Data> <Data>1c84</Data> <Data>01d1de016cfcf6e1</Data> <Data>d:\star wars-the old republic\swtor\retailclient\swtor.exe</Data> <Data>C:\WINDOWS\SYSTEM32\d3d9.dll</Data> <Data>b858ab51-394d-4e6e-864e-884b4a9b11bf</Data> <Data /> <Data /> </EventData> </Event> If any additional information is required, I'll be glad to provide it. I updated my drivers to the latest version. Also, I had to update my windows yesterday (Win 10), and this was the first time I tried to play after the update, but I'm not sure if the two are connected. Thank you for your time. Link to comment Share on other sites More sharing options...
LamiaiSkunk Posted July 14, 2016 Share Posted July 14, 2016 Greetings, As stated in the title, I keep crashing every time I launch the game. It'll take me to the loading screen, and then tell me that the game has stopped responding, and I have to close it. In the windows logs, it shows this error, and it's all abracadabra to me, so please help me out here. - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2016-07-14T18:56:42.538727300Z" /> <EventRecordID>9091</EventRecordID> <Channel>Application</Channel> <Computer>PC</Computer> <Security /> </System> - <EventData> <Data>swtor.exe</Data> <Data>1.0.0.0</Data> <Data>57755f97</Data> <Data>d3d9.dll</Data> <Data>10.0.10586.494</Data> <Data>5775e023</Data> <Data>c0000409</Data> <Data>0004dc9a</Data> <Data>1c84</Data> <Data>01d1de016cfcf6e1</Data> <Data>d:\star wars-the old republic\swtor\retailclient\swtor.exe</Data> <Data>C:\WINDOWS\SYSTEM32\d3d9.dll</Data> <Data>b858ab51-394d-4e6e-864e-884b4a9b11bf</Data> <Data /> <Data /> </EventData> </Event> If any additional information is required, I'll be glad to provide it. I updated my drivers to the latest version. Also, I had to update my windows yesterday (Win 10), and this was the first time I tried to play after the update, but I'm not sure if the two are connected. Thank you for your time. The recent upgrade to windows 10 is more than likely causing this, look into running in windows compatibility mode. If no improvement maybe contact there tech support on the phone Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 15, 2016 Share Posted July 15, 2016 The crash is reporting directx module d3d9.dll , however this just points it as video driver related initially step through the steps at this link Link to comment Share on other sites More sharing options...
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