Avashnea Posted March 13, 2016 Share Posted March 13, 2016 I started subscribing to the game yesterday and got my character to lvl 20, now it won't let me play her unless I validate my email. I sent my email in to be validated 2 hours ago and have heard NOTHING yet. I'd like to be able to play my character! Link to comment Share on other sites More sharing options...
PavSalco Posted March 13, 2016 Share Posted March 13, 2016 I sent my email in to be validated 2 hours ago and have heard NOTHING yet. I'd like to be able to play my character! You what? You are supposed to receive an email and use the code you have there in the game to validate your account. If it doesn't arrive, try to change your email. Link to comment Share on other sites More sharing options...
Avashnea Posted March 13, 2016 Author Share Posted March 13, 2016 You what? You are supposed to receive an email and use the code you have there in the game to validate your account. If it doesn't arrive, try to change your email. I never got the email from the game with the code. My account page even HAS my email and the game has sent me emails when I subscribed! Link to comment Share on other sites More sharing options...
Warrgames Posted March 13, 2016 Share Posted March 13, 2016 Did you check your spam or any other folder your email provider place new emails? Gmail has social and promotion folder they love to stick random emails in. Link to comment Share on other sites More sharing options...
Avashnea Posted March 13, 2016 Author Share Posted March 13, 2016 Did you check your spam or any other folder your email provider place new emails? Gmail has social and promotion folder they love to stick random emails in. Yup, checked ALL the folders. Nothing. been almost 3 hours now. Link to comment Share on other sites More sharing options...
dr_mike Posted March 13, 2016 Share Posted March 13, 2016 You may be SOL. They forgot how to send emails: http://www.swtor.com/community/showthread.php?t=872925 What email provider are you using? Link to comment Share on other sites More sharing options...
Avashnea Posted March 13, 2016 Author Share Posted March 13, 2016 You may be SOL. They forgot how to send emails: http://www.swtor.com/community/showthread.php?t=872925 What email provider are you using? Gmail. I got my coins for subscribing and any coins I purchased. Link to comment Share on other sites More sharing options...
Max_Killjoy Posted March 13, 2016 Share Posted March 13, 2016 Bioware claims that they send emails immediately, and that any delay is caused by your email provider. However, I had multiple people "with the requisite expertise" go through the detailed headers of one of the emails, and they are NOT being sent from Bioware's server immediately, and a good chunk of the delay is happening before they go out from Bioware. Link to comment Share on other sites More sharing options...
Avashnea Posted March 13, 2016 Author Share Posted March 13, 2016 Ok, I entered a different email and it worked. Then I switched it back to the old one lol Link to comment Share on other sites More sharing options...
dr_mike Posted March 13, 2016 Share Posted March 13, 2016 Gmail. I got my coins for subscribing and any coins I purchased. Please do a search in Gmail for: swtor in:all and see if it got filed somewhere. Link to comment Share on other sites More sharing options...
weissbrot Posted March 13, 2016 Share Posted March 13, 2016 For future reference: If you already have a mail address in your account, it obviously should not ask for email verification. When it does, you must use a different mail address, or no verification mail will be sent. If you're using Google Mail, you're in luck! XXXXX@gmail.com is the same as XXXXX@googlemail.com, but for SWTOR, it's a different address. Link to comment Share on other sites More sharing options...
lightSaberAddiCt Posted March 14, 2016 Share Posted March 14, 2016 I never got the email from the game with the code. My account page even HAS my email and the game has sent me emails when I subscribed! Are you sure it wasnt a phishing scam for email? Link to comment Share on other sites More sharing options...
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