kanaloa Posted March 7, 2016 Share Posted March 7, 2016 Get a first look at Knights of the Fallen Empire gameplay + Zakuul Knight Armor! That is the last email I got from SWTOR other than purchase confirmations and forum subscription notifications. I am still waiting for anything remotely resembling codes for CC..... BIOWARE WHERE ARE YOU?!? Link to comment Share on other sites More sharing options...
HollyUSEC Posted March 7, 2016 Share Posted March 7, 2016 I actually got what was clearly a personal reply (gasp!!!) from in-game ticket customer service. But of course it was no help. "I'm not authorized to solve this problem and I have no idea who is, or if anyone at all, is, or anything else for that matter, but PLEASE fill out this Customer Satisfaction survey and tell us how GREAT a job we're all doing so we can all stroke our (CENSORED) more briskly!!" And the agent who sent me the survey was a woman. ROFLMAO. I think you can all guess just what I told them, and what they can do, and do with themselves. Or maybe the world will be a saner place if you don't. Still checking my inbox and spam folder each day, just in case, but I think I know what Bioware's "final answer" is. I'll stay subscribed, for now, but from now on the phrase "Cartel Packs" is a zillion times more vulgar and offensive than the F-word or the S-word or any other word or phrase that this forum's "language filter" changes into something more "family friendly" (pulling down tongue with finger). Link to comment Share on other sites More sharing options...
LadyRoxenne Posted March 7, 2016 Share Posted March 7, 2016 still no coins, no email Link to comment Share on other sites More sharing options...
anonymemisterx Posted March 7, 2016 Share Posted March 7, 2016 Still nothing on my side either. Did pretty much the same thing as you guys, to no avail. Funny note however, last time I contacted customer support they told me that the codes were sent in waves and that I should be more patient. I guess that we all just lack patience then... Link to comment Share on other sites More sharing options...
Iiyria Posted March 7, 2016 Share Posted March 7, 2016 Still no promised coins Blizard still #1 in customer approval Link to comment Share on other sites More sharing options...
KimPlowman Posted March 7, 2016 Share Posted March 7, 2016 I have not received my email for my coins yet. Thanks for your time. Link to comment Share on other sites More sharing options...
TisamDorian Posted March 7, 2016 Share Posted March 7, 2016 Still don't have mine, an update either way would be appreciated. Link to comment Share on other sites More sharing options...
huggablezombie Posted March 7, 2016 Share Posted March 7, 2016 Never got my email either! Link to comment Share on other sites More sharing options...
RubyRiver Posted March 7, 2016 Share Posted March 7, 2016 Hey folks, Over the past few days we’ve reviewed player accounts who indicated they had not received their Cartel Coin/Chapter I subscriber email. We discovered a few reasons why this may have occurred: Some accounts opted-in after the February 14, 2016 deadline.The email was received, but it may have gotten deleted, lost in a secondary folder, missed, or landed in a spam folder.Sometime in the past you marked one of our SWTOR emails as spam or possibly reported it as spam, and your email client/provider “black listed” our emails. That means we may actually be sending you emails, but they are being blocked. We suggest you check with your email provider/client and verify that is not the case.There was a small number of players who were missed in the original set of emails and we’re sending them the same promotional email. If you were one of these players and don’t receive your email by tomorrow, you may also want to review the above bullets. With all of that being said, we are going to be sending another batch of emails. This new batch of emails will include the following accounts: All accounts who were sent the email previously, but did not open the email.Any account that opted in by Monday, February 22, 2016 (to essentially catch anyone who wanted to participate) The email subject line is either "A Familiar Face Joins Your Team - Play Chapter 10 Now!" or "Chapter 10 and Firebrand are here - Play Now!" and was sent from the swtor@email.swtor.com email address. Our plan is to send out email over the next two days, so look for it in your mailbox. -eric Were we supposed to reply to something to get the email? I thought it was it automatic. Link to comment Share on other sites More sharing options...
Yomitako Posted March 7, 2016 Share Posted March 7, 2016 I'm still without an e-mail as well. Been checking every day, still nothing. I'm rather surprised that Eric hasn't said anything about this yet. Link to comment Share on other sites More sharing options...
Iiyria Posted March 7, 2016 Share Posted March 7, 2016 Still nothing what gives ? Link to comment Share on other sites More sharing options...
twerksta Posted March 7, 2016 Share Posted March 7, 2016 Bw must think we're all stupid and just deleting every email we receive, in every folder, or that we just cant read at all... i think its their team who lacks these skills or does the idiotic things... ahh well 3+ weeks and no email... seriously what Does bioware austin even get paid for anymore? Trolling the Community? Link to comment Share on other sites More sharing options...
joeytwoshirts Posted March 7, 2016 Share Posted March 7, 2016 No email for me, checked spam. Got an email on 1/15 regarding "The story Continues in February" then the next email I got was on 3/1 regarding my complementary cartel coins due to subscription. But no email with a code. Link to comment Share on other sites More sharing options...
Nakorius Posted March 8, 2016 Share Posted March 8, 2016 Still nothing.. last thing i got from them was that authorization sht i get every time i want to play.. Link to comment Share on other sites More sharing options...
LonelyWookiee Posted March 8, 2016 Share Posted March 8, 2016 Eric already posted instructions and what the team did to try and rectify this situation in the Dev Tracker section of the forums. Link to comment Share on other sites More sharing options...
skinsrich Posted March 8, 2016 Share Posted March 8, 2016 (edited) Eric already posted instructions and what the team did to try and rectify this situation in the Dev Tracker section of the forums. Really? smh Edited March 8, 2016 by skinsrich Link to comment Share on other sites More sharing options...
eriksarcasm Posted March 8, 2016 Share Posted March 8, 2016 Eric already posted instructions and what the team did to try and rectify this situation in the Dev Tracker section of the forums. It amounted to "Didn't see it? Look again. We sent some more out, didn't see it? Look again. Oh, well, f**k it." Link to comment Share on other sites More sharing options...
twerksta Posted March 8, 2016 Share Posted March 8, 2016 This is completely Unacceptable as a Company... Promising Reward for Subscribing Users and then basically calling them morons because they DID not receive an Email for the Feb rewards. Bw you really expect people to continue paying for this SOLO game when u keep pulling BS like this and insulting your community every chance possible? well whatever after 3+ years of being loyal BW you finally have really just pissed me off to no end.. i will never purchase another game from your company EVER, didn't like mass effect and that games Constantly losing people working on it. And officially once i complete chapter 11 Tomorrow i will be Unsubbing and putting the billing company on My Blacklist from my banks, you got enough of my money for far too long.. 16+ months no new Endgame Content + Spitting in the face of loyal long time customers every Chance Biofail gets.. welp i for one have had enough.. it was Once Fun Swtor But Farewell, may the force be with you eventually again.. Link to comment Share on other sites More sharing options...
skinsrich Posted March 8, 2016 Share Posted March 8, 2016 It amounted to "Didn't see it? Look again. We sent some more out, didn't see it? Look again. Oh, well, f**k it." That about sums it up. Link to comment Share on other sites More sharing options...
amishfarmer Posted March 8, 2016 Share Posted March 8, 2016 Still nada Link to comment Share on other sites More sharing options...
czmmo Posted March 8, 2016 Share Posted March 8, 2016 I've received mails about that complimentary thing, but no Firebrand mail yet.. was the second batch sent out already? Link to comment Share on other sites More sharing options...
SodaFett Posted March 8, 2016 Share Posted March 8, 2016 (edited) I have not gotten my 500 for being a subscriber yet either and I have been subscribed since launch. They took my monthly payment already. Edited March 8, 2016 by SodaFett Link to comment Share on other sites More sharing options...
Iiyria Posted March 8, 2016 Share Posted March 8, 2016 Still got nothing no responce from devs or cartel coins Link to comment Share on other sites More sharing options...
Darkwords Posted March 8, 2016 Share Posted March 8, 2016 (edited) Not received so I am not buying my xtra montthly CCs like I always do. No ticky, no washy. Edited March 8, 2016 by Darkwords Link to comment Share on other sites More sharing options...
ArnaldoOtegui Posted March 8, 2016 Share Posted March 8, 2016 No code here (lost all hope), and no monthly payment(hey guys, i pay for it) Link to comment Share on other sites More sharing options...
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