Nuuruhuine Posted February 23, 2016 Share Posted February 23, 2016 Have not received the e-mail in question yet. Link to comment Share on other sites More sharing options...
alceleniel Posted February 23, 2016 Share Posted February 23, 2016 Haven't received the mail either yet. Link to comment Share on other sites More sharing options...
BlackHawksRule Posted February 23, 2016 Share Posted February 23, 2016 Nope. Didn't get it. Checked all e-mail folders including spam. Thanks for the effort sir. Link to comment Share on other sites More sharing options...
oyrathor Posted February 23, 2016 Share Posted February 23, 2016 Still nothing on my end in my Inbox, Junk, Newsletters or Social Updates and I know I didn't delete the mail because my partner did get one on Saturday so I know what it looks like. Link to comment Share on other sites More sharing options...
Heliophant Posted February 23, 2016 Share Posted February 23, 2016 Opted since i create account, but haven't receive email with cc. Checked spam, trash, etc. And no mail. Link to comment Share on other sites More sharing options...
Nokodoko Posted February 23, 2016 Share Posted February 23, 2016 Hey folks, I wanted to let all of you know that we are looking into the emails. For starters, here are a few things you should look for. As always, make sure to check all of your email folders, including spam, promotions, etc. The subject line of the email is either "A Familiar Face Joins Your Team - Play Chapter 10 Now!" or "Chapter 10 and Firebrand are here - Play Now!". I know of some users who deleted the email thinking it was just our normal newsletter, but your codes were contained in those emails. Now, with all of that being said, I am looking into a few things: Was the email sent to everyone who qualified.Were there any errors during sending, that caused some people to be missed.Did any other issues occur during the process which caused some people to be missed. I have been going through this thread to verify that users were properly identified. As an example, Mutiny, the OP of this thread. I can see that you qualified for the email, and are on the list of people who received emails. So now I am checking on our side to ensure that users like you were in fact properly sent their email. I will let you know what I find out! -eric I also have not received the code / email. Link to comment Share on other sites More sharing options...
lessdenied Posted February 23, 2016 Share Posted February 23, 2016 (edited) Add me to the list of people who didn't get the email! Edit: NEVERMIND! I was looking in the wrong place, carry on. Edited February 23, 2016 by lessdenied Link to comment Share on other sites More sharing options...
fastartist Posted February 23, 2016 Share Posted February 23, 2016 Haven't gotten it yet. I've been subscribed to receive all the emails since launch. Link to comment Share on other sites More sharing options...
GellonSW Posted February 23, 2016 Share Posted February 23, 2016 I have not received this email either. I did recently renew my subscription back in December but I should qualify for the Feb reward. Link to comment Share on other sites More sharing options...
midianlord Posted February 23, 2016 Share Posted February 23, 2016 Add me to the list as well. Still nothing as of today (22 February). Link to comment Share on other sites More sharing options...
xzanhorinth Posted February 23, 2016 Share Posted February 23, 2016 i am also on this list Link to comment Share on other sites More sharing options...
Semeketh Posted February 23, 2016 Share Posted February 23, 2016 haven't got the email Link to comment Share on other sites More sharing options...
platiumlaw Posted February 23, 2016 Share Posted February 23, 2016 I have not gotten my email yet either Link to comment Share on other sites More sharing options...
Terandas Posted February 23, 2016 Share Posted February 23, 2016 I know of some users who deleted the email thinking it was just our normal newsletter, but your codes were contained in those emails. Well im opted inn for all 3 of the mail boxes as explained before the deadline went out, these have always been ticked, i have however never recieved any newsletter from what i can remember tho. Link to comment Share on other sites More sharing options...
Vexmet Posted February 23, 2016 Share Posted February 23, 2016 I was opted in for all 3 boxes before the deadline and have not received an email yet. Checked spam, other folders and have tried searching for the name of the email - nothing yet. Link to comment Share on other sites More sharing options...
Margokenobo Posted February 23, 2016 Share Posted February 23, 2016 (edited) Please add me to the list of people who didn't get the email Thx Edited February 23, 2016 by Margokenobo Link to comment Share on other sites More sharing options...
hiiamhere Posted February 23, 2016 Share Posted February 23, 2016 I haven't received my codes yet, Checked all my emails that I had previously linked to game and the one I have now as default all the folders and there was none. Link to comment Share on other sites More sharing options...
mekon Posted February 23, 2016 Share Posted February 23, 2016 Subbed and Opted in since launch, no coins as of yet. Link to comment Share on other sites More sharing options...
phuba Posted February 23, 2016 Share Posted February 23, 2016 Still nothing here, checked everything. I do receive regular newsletter, but last one from January. I hope it isn't the mail provider that graylisted that mail (or worse blacklisted). There isn't a lot that Bioware can do about that. I just hope it gets sorted out. Link to comment Share on other sites More sharing options...
Coerfroid Posted February 23, 2016 Share Posted February 23, 2016 (edited) sadly, I did not receive the email yet. I do appreciate that you are actively looking into the matter EDIT: I got it! After people pointed out it was included in an anouncement for chapter 10 I re-checked the spam-Folder... and there it was. Weirdly, previous mails from swtor.com did not qualify as "spam"... Gotta go and check my mail Settings. Edited February 23, 2016 by Coerfroid Link to comment Share on other sites More sharing options...
Enosh_ Posted February 23, 2016 Share Posted February 23, 2016 like said before, didn't get anything, last 2 emails I got from swtor was the sub 525 coins in February and before that the chapter 10 announcement in the middle of January no don't use gmail for it to be in the promotions tab and yes I checked the spam folder Link to comment Share on other sites More sharing options...
BraydenJDavis Posted February 23, 2016 Share Posted February 23, 2016 Didn't receive a letter, last one was for the monthly subscriber coins, thanks for looking in to it Link to comment Share on other sites More sharing options...
DarthMyrddyn Posted February 23, 2016 Share Posted February 23, 2016 I did not receive any email yet Link to comment Share on other sites More sharing options...
Argonie Posted February 23, 2016 Share Posted February 23, 2016 nothing yet Link to comment Share on other sites More sharing options...
Sarjarall Posted February 23, 2016 Share Posted February 23, 2016 Checked all things and still on 23.02 NO email -.- Link to comment Share on other sites More sharing options...
Recommended Posts