Berikk Posted October 29, 2015 Share Posted October 29, 2015 I was stupid yea... I was changing my newborns diaper and asked my son to delete my lvl 7 bh. Sadly he just clicked delete, and proceeded to delete my 62 sniper,... He is 10 and has his own acct both are subscribed and I had assumed he knew what to do :S I have submitted a ticket asking for a char restore but have yet to hear anything. Any ideas on how long I may need to wait I have Never asked for a restore and also offering them to take my 800+ Cartel coins Link to comment Share on other sites More sharing options...
Jerqa Posted October 29, 2015 Share Posted October 29, 2015 An in game ticket can take several days, or more, to get responded to. Your best bet would be to call customer service to see about getting your character restored. They have always been helpful and friendly when I have called. Good luck Link to comment Share on other sites More sharing options...
DOHboy Posted October 29, 2015 Share Posted October 29, 2015 I was stupid yea... I was changing my newborns diaper and asked my son to delete my lvl 7 bh. Sadly he just clicked delete, and proceeded to delete my 62 sniper,... He is 10 and has his own acct both are subscribed and I had assumed he knew what to do :S I have submitted a ticket asking for a char restore but have yet to hear anything. Any ideas on how long I may need to wait I have Never asked for a restore and also offering them to take my 800+ Cartel coins usually a day or so, but more if you made the ticket hard to follow or entered into the wrong category. Usually isn't all that huge of a problem, especially if recently, if restoring a char from years ago...probably a bit harder. Link to comment Share on other sites More sharing options...
Berikk Posted October 29, 2015 Author Share Posted October 29, 2015 Ty for speedy replies Link to comment Share on other sites More sharing options...
Berikk Posted November 10, 2015 Author Share Posted November 10, 2015 (edited) Still No reply Im beginning to get impatient I have called they told me I have to wait for in game GM to reply Edited November 10, 2015 by Berikk Link to comment Share on other sites More sharing options...
GrouchyOldJedi Posted November 10, 2015 Share Posted November 10, 2015 I filed a ticket on Oct. 27, and got a response this morning. Of course, that was when 4.0 was released, so customer service was undoubtedly overwhelmed. If it's any consolation, they're going to restore the characters that were deleted from my account. Good luck. Link to comment Share on other sites More sharing options...
Jerqa Posted November 10, 2015 Share Posted November 10, 2015 I filed a ticket on Oct. 27, and got a response this morning. Of course, that was when 4.0 was released, so customer service was undoubtedly overwhelmed. If it's any consolation, they're going to restore the characters that were deleted from my account. Good luck. That's great to hear Link to comment Share on other sites More sharing options...
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