Still bad cant get em either

Still No reply Im beginning to get impatient I have called they told me I have to wait for in game GM to reply

Ty for speedy replies

I was stupid yea... I was changing my newborns diaper and asked my son to delete my lvl 7 bh. Sadly he just clicked delete, and proceeded to delete my 62 sniper,... He is 10 and has his own acct both are subscribed and I had assumed he knew what to do :S I have submitted a ticket asking for a char restore but have yet to hear anything. Any ideas on how long I may need to wait I have Never asked for a restore and also offering them to take my 800+ Cartel coins