GenXCub Posted November 27, 2013 Share Posted November 27, 2013 I know when ios 7 came out, upgrading borked your authenticator, requiring you to jump through some hurdles (I've read the post). What I'm wondering is if things have changed in the last couple of months, or do I still have to remove it first? Link to comment Share on other sites More sharing options...
ninjonxb Posted November 27, 2013 Share Posted November 27, 2013 I know when ios 7 came out, upgrading borked your authenticator, requiring you to jump through some hurdles (I've read the post). What I'm wondering is if things have changed in the last couple of months, or do I still have to remove it first? I would assume that you should still be safe and remove your authenticator before installing iOS 7. However SWTOR how has an easy way to remove the authenticator from your account if you can no longer use it, so the "risk" of just going ahead and upgrading and just removing it if needed may not be that bad. Link to comment Share on other sites More sharing options...
anwg Posted November 27, 2013 Share Posted November 27, 2013 You can remove it before upgrading or after. But chances are you going to have to download the app and hook it up to your account again. Link to comment Share on other sites More sharing options...
Darevsool Posted November 27, 2013 Share Posted November 27, 2013 You'll need to remove it and re-install it as previously mentioned. Even though your phone is one piece of hardware, the differences in the software basically make it a different device as far as the authenticator app is concerned, which is why it doesn't work after a major software update. Link to comment Share on other sites More sharing options...
Sportiva Posted November 27, 2013 Share Posted November 27, 2013 Do a search, the Devs posted a pretty easy-to-follow set of instructions on what to do. Link to comment Share on other sites More sharing options...
morfius Posted November 28, 2013 Share Posted November 28, 2013 I know when ios 7 came out, upgrading borked your authenticator, requiring you to jump through some hurdles (I've read the post). What I'm wondering is if things have changed in the last couple of months, or do I still have to remove it first? OS don't broke authenticator - OS upgrade change your device ID - so authenticator not work anymore. Remove from site, upgrade OS, download again and activate. No matter is it iOS, Android or Windows 8 (are we have such one for W8?). Link to comment Share on other sites More sharing options...
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