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Early Access 'Waves' - Updating Here


StephenReid

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This just in from: The Trolling News Broadcast System:

 

 

Yes folks, trolls are real on the internet and here's why:

 

1) Trolls read, but the words change as they enter their brain and have some completely different meaning to them.

 

2) Un-Trolls try to esplain what the original words meant, but this only adds to the confusion of the troll, as those words are completely jumbled by the troll brain.

 

3) Re-Trolling occurs as a result of the Un-troll’s futile attempt to straighten out the original troll.

 

4) By now, even the non-trolls are confused as to WTH is going on and begin the transformation into a darn troll themselves.

 

And this is what we have here today, the greatest trolling event of our time!

 

 

-Can I has access before my wife, cause she will come unglued and start to trolling if that happens!

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Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

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Hey spammers, take a break for a minute and read something that actually matters, rather than that vapid post you're spreading.

 

Hey everyone.

 

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

 

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

 

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

 

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

 

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

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because they like to go home at night and sleep? and think if they just let us all in then nobody would be able to see the ground on any starting areas

 

Ah good point. Forgot about that part. Yea thats true. However, most of the folks that I talked to, that got in, are beyond level 10 now so a few more waves now could still work. But it is what it is.

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Originally Posted by StephenReid

Hey everyone.

 

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

 

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

 

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

 

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

 

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

 

 

no offense, but live feeds show all servers at light/standard statuses right now. if you have concerns about your servers at these statuses and need to "monitor" them (after prooving you could slam 700k+ people on at once with no stability issues) then you clearly didn't prepare for this type of a launch.

 

maybe on your next mmo, you will have learned that this did nothing but make your customer base mad (especially when the facts slap your commetns in the face).

Edited by Tintedsun
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Wait... so... they're gradually rolling people in (so the login servers are DDoS'd) and rather than starting it on the 15'th (because their info said "Up To" 5 days) they do the good guy thing and start rolling people in two days before the expected start date...

 

...and people are ************? You people need more hardships in your lives if THIS is upsetting to you.

 

Would you rather they simply unlock it on the 15th? And then for the first several days you can't get into the game at all? Or maybe you'd rather they start the roll out on the 15th? And gradually let people in up till the 20th?

 

Every person who honestly feels bothered that they are letting people in EARLY to make things easier really need to evaluate their world view. I'm going to just assume you're all trolling so I don't lose what little faith I have left in humanity.

 

 

You may want to try to telephone Customer Service in the USA. Just for fun.

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I will always be amazed by peoples ability to justify actions and feelings. This is not a launch it is early access, and Bioware can proceed with it any way they see fit.

 

Complaining here about how it was implemented and that you did not get in is just that. Complaining. You are simply angry and frustrated because you are not able to play and you dearly want to be able to. Too bad. I want to kick in the head of my idiot neighbor sometimes, but that's against the rules. So I don't. I also don't go around trolling on forums ************ about it. I deal with it.

 

So, its the rules. Bioware got to determine the rules of the pre-launch early access period (which, by the way, they were NICE enough to extend by an extra 2 days beyond what was advertised, likely letting EVERYONE with access in at day 5...) and you need to follow the rules.

 

Stop being whiney curs, your just unhappy and frustrated. Bioware has done nothing wrong, they made a great game and you are unfairly lambasting them!.

 

Peace yo.

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Now I'm just kind of insulted by how dumb this sounds....

we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly.

 

 

 

 

I'm pretty sure if I was trying to define the term "MMO Stress Test" I would write something similar to this.

 

Hey everyone.

 

 

 

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

 

EHM

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

 

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

 

 

we arent stress testing untill LAST THING!

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ive been reading these post and i can understand both sides, but i tend to lean towards the side of the angry. WHY? if im not wrong here u allowed on the last beta they staggered that test too, and i read that over 2mil tested during that weekend, so BIOWARE, what changed between then and now?
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Well Said

 

THIS SAYS IT ALL!! COPY AND PASTE SO THEY GET THE MESSAGE!

 

Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

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At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

 

Here Here!! :confused:

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I'm going to have to commend BioWare for sticking to their guns and not buckle to the QQ whiners. Their priority is in QUALITY of release, not QUANTITY. Their strategy in reducing server pop fall out, mergers, shutdowns, etc, is logical and sound. They are putting a lot of resources into this game so that you and I, may have the best experience possible. So get back in line and wait like everybody else. And with my end of Nov preorder, I probably won't get more than a day EGA. Guess what? I'll survive.
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Now I'm just kind of insulted by how dumb this sounds....

we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly.

 

 

 

 

I'm pretty sure if I was trying to define the term "MMO Stress Test" I would write something similar to this.

 

That's exactly what I was pointing out in a reply some unknown number of posts back ...

 

It's not a stress test... but it IS a stress test... wait what?!

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I figure that they could have released more waves today. But then it would deprive me of all the halairous posts here and what would I do if I could not read this thread to amuse myself? WAIT !!! I almost said get-a-life guys and then realized I have wasted at least 20 minutes of my time reading these dump posts.

 

I am sure that this thread would be a great case study for a counsoler in the Anger Management field.

 

As I said they could release more waves but EA has pulled the staff off that job to come in here and monitor the thread. The staff's new job is to take note of all complainers and they will be deleted from the queue for early release and be scheduled for Dec 20th.

 

This should be fun. Well I started this reply on page 620. I wonder what page this post will end up on?

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Hey everyone.

 

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

 

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

 

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

 

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

 

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

 

Thanks for the update ... unfortunately it is a little late for me. This has already left a bad taste in my mouth. This should have all been vetted out before you offer EGA. This is a paying service so I have no sympathy for your lack of understanding. Also, knowing how bad EA runs its servers (if you have FIFA 11 on any gaming console, or any other EA game, you know what I mean) I really have no confidence this will be a positive gaming experience for me. After waiting close to three years for the release of this game I can only say shame on you.

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Quote:

Originally Posted by Byker

Wow all these walls of txt posts just whizzing by without a single person reading them.

 

I read this one, does it count?

 

I read this one, does it count?

 

I read that one. maybe we can make this into a wall of text too.

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Hey everyone.

 

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

 

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

 

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

 

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

 

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

Edited by Narwan
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Y'know, the game doesn't actually come out for 7 more days? If you don't get to play on that day, THAT shows cause for being upset or "being treated unfairly" as a customer. So unless hell spills out onto Earth or WW3 happens before the 20th, you will be able to play the game you paid for.

 

As far as I know you never actually have ever been able to have something BEFORE it was supposed to be available. And if by chance you do receive what you want beforehand, be happy and grateful for the pleasant surprise.

 

If I have to I will happily wait until the 20th when the game is SUPPOSED to come out.

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