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Early Access 'Waves' - Updating Here


StephenReid

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Whine whine whine... it's actually quite funny. As for all the people moaning they paid extra to preorder, why did you bother doing it then? Besides I preordered the game from Amazon and paid 29.99, which if i'm not mistaken is a fair bit cheaper than the game actually costs. Guess some people don't bother shopping around, either that or they paid more for the privledge of whining. :D
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I realize my opinion probably means little and less to EA/BW's plans for this phased release, but I would strongly encourage you to continue sending waves every few hours until everyone is done, rather than doing 4 waves today (all done before the end of the work day probably) and then nothing until tomorrow. I realize the concern is server load but... that will be a problem eventually anyway (whether during EGA or on official launch day).

 

Even if people have to wait in a queue I think on average you'll have much happier customers, rather than making a small group REALLY happy and the rest really frustrated. Just my .02!

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Several messages asking me to re-post since the old thread locked right after I original put it up...

 

 

Okay, so I've admittedly become a little incensed and as a result inflammatory in some of my attempts to try and shed a little light on this situation. Do I work for Bioware? No, and as such you shouldn't take any of this as gospel. But I am a relatively intelligent human being who does work in the IT industry and has for many years, and as such am capable of some informed conjecture that many of you might find illuminating.

 

I fully expect a large portion of the current complainers to dismiss this out of hand, but that's okay. Somebody will read this and go "Oh, that makes sense". That person will make this post a success.

 

--SNIP--

 

Please, try and be understanding and patient. The amount of organization and manpower that goes in to something like this is enormous. They're doing a very good job of not making the same mistakes most MMO's make at launch, and they're going to be able to provide us with a much more stable gaming experience early on because of it.

 

 

/wall-o-text

 

*Searches for the +1 button*

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i don't have my email yet... but i'm still at work.

i'm assuming Bioware has been considerate enough to call my boss find out what time i finish work, check train times and send me the email as i walk in the door ... if they want to allow me time to make a cup of tea - then so be it!

i'll keep you all posted

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is it just me or is the majority of people complaining here the ones who were late in the pre-order process? anyone heard of first come first served?

 

I think it more has to do with Bioware's lack of giving anyone an idea of when they can play so they can plan ahead. Hell, at least listing a batch of dates so people know the order of which wave will be hitting will at least give them a decent idea of what is going on.

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whats the point in preordering it cos we had to pay for that and know not even get into the game they know how meny people want to play so why dident they make more servers to handel them or not invit loots of people at once just tricel people in probily would work beter.
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I think Sofie said it best in her post.

 

 

First off, this is not a whine thread! It's a cheese thread

And secondly, here's my ideas on EGA posted in a fashionable and serene manner

 

I have to say I've never experienced an MMO launch before, so this is the thoughts of a noobie when it comes to this.

 

For starters, the staggered entry is a brilliant idea because it's a very good way to stress your servers, make adjustments, allow the next wave in, do more adjustments and just keep your servers up and running throughout the whole thing. Servers will always need maintenance and tweaking and this is an excellent way to do that. Not to mention in game advantage like not having your quest mob stolen by 30 people before you can finally steal it from somebody else!

 

Something else that bothers me though, I pre-ordered somewhere mid september. I knew I wasn't gonna be in on the first day of access, that's just using my common sense. But what is really bothersome is that I don't know when I'll get in except from "not in the last wave". There is a real lack of info. Now BW said that is so they can stay flexible and allow as many people in as they think the servers can currently handle. Which is a fine and valid reason, but it's torture! And pretty unnecessary considering that even with this they seem to have issues with server load etc (as seen from forum posts etc.)

 

Now don't get me wrong, I'm not whining that I did not get in on day 1, technically I'm not even whining. I'm just stating my opinion. But BW could have done a slightly better job at this. Tell us we get in -somewhere- on the 14th, or 15th, or 16th or w/e. At least we have a date and we don't sit around hopelessly trying to keep ourselves from losing our minds because we don't know when we get in.

 

Another real worry is... day one EGA got us to... july 25 pre-orders... (again - as seen from forum posts of people saying when they registered and if they're in or not) At this rate anybody who pre-ordered after august 10th is gonna get in the 19th so that's not a very good thing. Of course as the servers get more stable they can allow more people in at once. But it's quite discouraging and heartbreaking to see that we didn't even reach August pre-orders yet.

 

What I also want to mention is, we paid extra for our pre-order compared to the actual game price. It's not much but let's compare it for a moment.

5$ for pre-order EGA, 15$ for 30 day game sub.

Now we paid 5$ for 5 days, now 7 days which, even if it's just a perk, is still outrageously expensive considering we aren't guaranteed that we get our money's worth in days. Now I'm a september pre-order but what about the december ones? They paid the same amount too and they get 1 day, while somebody in july gets 7 for the same price. To me that just means that there should have been a better system in place that kept this in mind.

 

Obviously BW didn't just forget all that stuff and chose the system that would be easier for them to handle the launch of their very first MMO, I do feel somewhat cheated and betrayed. And even if many reasons for that remain valid, I would be a lot more soothed if only I knew on what day I'd get in.

 

Feel free to leave your thoughts aswell.

 

this is very well put. couldn't have said it better myself.

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