+1. Being a fellow techie, I know what goes into server maintenance. People forget that sometimes it's not just the game that's being patched, but the OS / hardware the game is running on. If I had a dollar for the number of times I've had problems with Windows patches for my customers, I'd be rich. I've had service calls where I thought It'd only take a half an hour, and I end up at a client's site for 3 hours. If people take the time to read this, it'd educate them greatly as to what goes on when there is "server maintenance."