Okay, my fiancée and I are working together to do our Jedi Knight and Consular stories. We're both fifty, and tonight we tackled the First Son for the Consular finale. Twice, we beat him, but the choices and outcome of the cutscene following the fight left us both extremely displeased; we left after both times to reset the mission, hoping to figure out how to redeem Syo.
We've watched youtube videos of this scene, and she picked the same exact options as shown in the video - but for us, Syo fails to oust the First Son persona, and a cutscene fight breaks out, ending with Syo buried under tons of stone. She refuses to accept that, and I refuse to believe that on my own Consular I'm going to be locked out of the good ending of the story too. So the question is: what went wrong, and is it possible to fix it? Is Syo's fate sealed at some earlier time? That would be intensely dissatisfying if true, but it would explain why the correct dialog options yielded the undesired result. If it *is* true, how far back was the decision which caused Syo's eventual death? And if it's *not* true, if there's something that can be done *during* this mission, please help us to understand what we're doing wrong.
Any help would be greatly appreciated.