Killed a named commander on Hoth yesterday, got framework and put it in our guild bank. Today it is missing, no record of it ever having been put into the guild bank which is just not the case. It was there yesterday. Interestingly all the encryptions that were put in there at the same time are showing correctly.
Unfortunately this is not the first instance of a framework disappearing. Had it happen just after patch 5.10 when exchanged 50 encryptions for a framework and the framework never appeared. Submitted 3 tickets to Customer service and have just got BS answers every time, took them over a week and a reminder to respond to the first ticket.. Clearly a bigger issue than CS can handle. Silll awaiting satisfactory answer/response to both issues!