(Moved post from locked thread.) Dear Bioware, I've been an ardent supporter and dedicated customer of your work since the release of Baldur's Gate. Having purchased almost every one of your games between then and now. I pre-ordered and subsequently purchased my copy of the swtor collectors edition on release day *knowing* full well in advance that the computer I was using at the time would be unable to play the game. So, one month and $1400 dollars later in a rough economy I built a new machine that runs your game in full detail easily. Now, I've been a subscriber ever since, having earned my founders title and all, and yet because I have 5+ lvl 25-35 characters, I am not considered to be one of your "most valued players". I'm giving you, (Bioware) the benefit of the doubt here, because I have faith that the company I've given fifteen years of patronage to will do what they do best, listen. I'm not going to rage quit, or threaten to cancel my subscription or go on a childish tirade about how this isn't fair. I will ask however, that you re-examine your your definition of "most valued players". Thank you for your time. Agrojagg