Bug: Automatic elevators frozen for some people but not others, auto elevators are in a different position if I log out and log back in, so they're moving when I'm not logged in (without auto elevators, I can't progress certain main mission paths, if any). Ability cool-downs don't show up. Space combat doesn't work, looks like its going to work but then all space debris and ships disappear and I am left floating in empty space until I exit space combat I've tried client repair, uninstall and reinstall, checked connection. Nothing works. Had a weird thing when I first returned to the game. Opened the game and it came up with a message that the card I had been using for my subscription had expired and it had changed my status from subscribed to preferred. I immediately exited the game to fix that and then logged straight back in. The message was still there (probably because I'd backtracked instantly after seeing it), so I clicked the continue button and went to server selection. These problems persist across all my characters and servers. Is it a problem with my account, do I just need to update my graphics card/driver/whatever-its-called, or what?

The same thing happened to me. I came back after taking a break for a few months and the latest patch had just been installed. I was trying to do some missions in Grathan's Compound and I noticed that the auto elevators that I needed to progress weren't moving. I logged out and logged back in a few times before abandoning the mission and continuing the main missions, but I started noticing that every single one of the automatic elevators were frozen, wherever I went, like the one you need to use to get to the underground part of Grathan's compound. I also noticed that the elevators do move while I'm not logged in. If I log out and log back in, the elevators will be frozen in a different position than they were before I left. When I first opened the game it came up with a message that the card I had been using for my subscription had expired and it had changed my status from subscribed to preferred. I immediately exited the game to fix that and then logged straight back in. The message was still there (probably because I'd backtracked instantly after seeing it), so I clicked the continue button so I could select my main server (Satele Shan). This problem isn't just limited to one character or server. I checked all my characters across both of the servers that I use and they all had the same elevator problem as well as ability cool-downs and space combat being broken too. The cool-down timer isn't working, so I can't tell which abilities are cooling down and which ones I can use. With space combat, I'll start a mission like Jabiim Escort and everything will look normal for about 5 seconds before all the other ships and debris disappear. The mission doesn't progress, it just sits there until I press "leave space combat". I haven't been able to find a solution so I had to cancel my subscription, since without the elevators I can't progress some of the main mission paths. I am beginning to wonder if it might be a problem with my graphics card/driver/whatever-its-called, because other players can use the elevators just fine. What do you think?

All the auto automatic elevators are frozen I recently returned to the game after taking a break for a few months. Patch 6.1.3 had just been added. When I opened the game it came up with a message that the card I had been using for my subscription had expired and it had changed my status from subscribed to preferred. I immediately exited the game to fix that and then logged straight back in. The message was still there (probably because I'd backtracked instantly after seeing it), so I clicked the continue button so I could select my main server (Satele Shan). I activated one of my characters and was on Drommund Kaas, at Lord Grathan's compound, trying to do the War Machine mission, where you look for the missing soldiers. I was waiting for the elevator so I could get to the computer terminal and make the alignment choice, when I noticed that it was sitting almost directly above me, not moving. I logged out and logged back in a few times before abandoning the mission and continuing the main missions, but I started noticing that all the automatic elevators were frozen, wherever I went, like the one you need to use to get to the underground part of Grathan's compound. I also noticed that the elevators do move while I'm not logged in. If I log out and log back in, the elevators will be frozen in a different position than they were before I left. As well as the elevator problem, ability cool-downs and space combat are broken too. The cool-down timer isn't working, so I can't tell which abilities are cooling down and which ones I can use. With space combat, I'll start a mission like Jabiim Escort and everything will look normal for about 5 seconds before all the other ships and debris disappear. The mission doesn't progress, it just sits there until I press "leave space combat". Has anyone else had any problems like this, and do you know how to fix it because I've tried repairing the launcher, moving the files and folders around, I've uninstalled and reinstalled the entire game twice. I have no idea how to fix this. Is it possible that a problem with my account could break the game like this? I hope that putting a step-by-step walk-through of how I came back and what I did when I noticed the problems helps with any suggestions anyone might have. Sorry if its too long. Thanks