i get suscriber but i can't get the lvl 66 for my character

I led all day trying to repair the game with what they say in all the forums I've read but no case when the game can log in it costs a lot to pass because it is loading with blue ball spinning all day when I can go I press the button " Play " the game does not open and if you open it also takes time occurs, quick play bug I do not know what to do

4.1a patch after all know that there have been problems with the game to try to solve this installed the launcherRepairUtility but after that when I open the launcher and write my password this remains eternally LOADING not let me do anything

Obviously there are problems with the game but it's been a long time and no one has spoken to fix this and it is as natural to try to find solutions on our own if there is no one to help us

I have been playing the game for less than a month, February 3 bought my subscription for a month in less than 10 days I had to install 2 times the game because for some reason when I opened the launcher it was 100% simply did not advance February 9 had again a mistake where I had to delete the folder bitrader , to fix and now after downloading the new patch the game simply does not open I deleted the bitrader folder but nothing happens even I installed the launcherRepairUtility to see if it solved Things only got worse , now will not even let me access my account with the launcher , it is loading but nothing happens I 've been looking at the forum and there is no solution to the problems that I have with the game, though they all have to do with the launcher only I do not understand what to do and there is no response from the staff how many times will I have to reinstall the game ? to then put another patch and resurface errors like this otherwise, twice reinstalled the game I do not normally open, I was the same now when I try to access my account , just stays loading and nothing happens please if anyone can help me would be very grateful because I've missed several days of my subscription only with the problems that the launcher has led me PS: I had to use a translator because he did not speak English