You need to have the armor piece in your inventory to exchange it for adequate war hero piece...so bm piece you want to exchange remove from your character and put it in inventory... I hope thats it ...if its not..I have no idea what else it might be... Zoran P.S. beaten

yea, happens to me also...my marauders headgear doesnt show...no matter what I try...

Devs said they are working on it, and in future updates they will make it so that we can add augments to existing armors...

To swap for war hero gear you need to have rated warzone commendations...and for that you need to do rated warzones...and that means doing wz's at a disadvantage because I wanted to make my gear better... And why would I grind for another bm set if I already posses one, and bioware is lazy to implement some kind of exchange vendor, so we can exchange old (re-moded) armors for new updated ones...

So the ppl who actually wanted to be better at pvp and do their best with farming for best possible gear will now be bad... well done...