^^^^^^^This. I am COMPLETELY happy to RNG for cosmetic gear. It's a little annoying maybe, but more suspenseful than discouraging. Rolling for cosmetic items in Alliance crates is actually fun! Using an RNG to maybe eventually get the endgame headpiece I need rather than the hundredth tank-specced earpiece for my dps toon though feels far more futile and not even worth attempting. The reason why I like the commendation and construction piece system is I can optimize it and know I'm getting the correct item, not taking a crapshoot.