Thank you for response. The problem is - at bug report section - there is no any chat interface. So i reported it..and thats it. Plus - i never heard bout programmers and other direct-to-server workers ever contacted any player. And i've been around for a while. Plus - ofcourse i never worked for EA. So i dont really know how things are working there. But i used to be gm at some mmo projects (i would not mention those at forums of other game. Usally its frowned And.. as far as i know programmers dont even have an access to actual characters database, unless something really big or unusal is going on Different folks for different jobs. For reasons i mentioned above - i think situation is weird. And... well, i can be wrong ofcourse, but it seems no one will give an issue an actual look...