I'm seriously begin to think in stop the payment until this Incompetent and Inept support people do something.

Same proble, I try everything, and put a ticket was a lost of time.

It's good to want success and happiness to someone who has a great future and has had a great workout here in these pages, about patience and tolerance, we know that users of MMO are extremely difficult.

No true, what is horrendous is the customer service, nothing else, when you ask for service, is terrible get a mail with automated response, and closed your ticket with no explanation, hope, or even negative answer to your complains, like lag for example, or the recent repair cost issue, also they remove the free phone to call, or the web mail service, is so dificult to send a ticket "in game" when the game is with 500k latency, or can't connect... anyway, but forum participation is good, and developers NEVER be even near a forum, because that's bad idea.

I don't think so, because is obvious a temporal discount, I'm happy if only they fix the problem, the 50% is not necessary from my point of view, may be only to recapitalize for a while, but is not like a necessary action.

By normal mean no shell included, so, is going to be normal indeed.

I'm from Venezuela, live in Panama, my language is Spanish, :3 I have some kind of mixing between english and spanish sometimes. Hehehe, about 98%, I think English is great as a global language, is easy to learn, and is clear about concepts, and all good Metal music is from UK hahahahaha

Juaz, all my friends read this a few moments and run to reactivate the subs, even they migrate to Tera Online, but that game is not SWTOR, they returned, unrepentant, Tera is easy to leave, but not SWTOR.

O_O awesomeness. They answer it, my sub is safe XD

May be you think is not an issue for you, but it is, because they going to close the servers if nobody except you and your guild pay, because all your guild even if they are as many as 100 subscribers, only make 1500$ and that's is 10% of the cost for one of the servers, so you are the wrong, is an issue for you. Today near 385 players leave because repair costs, yesterday I wait 16 hours for an op in KP, and nothing, I run 1 FP in 7 hours, so, that's the effect, I'm still subscriber, I' wating to see if they fix this, if not, another subscriber leave (me). Can't be more clear, if you, and your: "stupid crybabies, repaid cost are good" friends think is not an issue, you are dumb people.

sorry, but i'm so mad because i feel I lose something valuable, this game is awesome, and don't want lose it.

Casual players pay your game. No Life people like you think they have the right of "be" because "i'm uber, and others don't have rights like me" but Equality does not mean justice, you are a "no life" who don't udnerstand why hundred of people are leaving the game after this "fix", included me, and why hundred of dolars not come anymore, and why you going to play another game because this is going to be down if don't do profits, your opinion is a failure in the same moment you despise the others true. I say this because you deserve it. Edit: The reason why i'm complain is because i love play swtor, and this fix make it bad, so i want return it and have it again, don't want leave, but this forced to leave, before this I enjoy the game, now don't, can you nderstand a simple idea like this?

Now I understand why they close the other thread http://www.swtor.com/community/showthread.php?t=596970&page=43 Here is full of the fanboi jack.a.s.s. attitude to ignore the fact, if we, subscribers, leave, they going to play Hello Kitty online, because if no money, no swtor, easy enough to understand, if they do not low the repair prices, we leave and unsubscribe, 15$ at month for frustrating lag and unplayable prices, I don't pay for anything I don't enjoy, I enjoy it enough before repair prices raise to pay, now I don't, easy to understand.

Love the Both fanbois answers above, ok, FYI: you never going to have tier level 63, because almost all the guilds stop the progressions, op, hfp, hm, etc. and in my situation, if i see a new or yellow armor in a hard fp or op, i going to kick it fast as the light, last night 2 wipes was near 1 million, so, if you mistake you are out of the op, so you never going to reach the final boss, never going to learn, and of course, never going to have the commendations and boxes for the tiers, so, wellcome, "casual" players is the game, the "no life" players are few, and 1000$ don't keep a server up man, so fanbois == nothing. My guild and local friends going to vote to unsubscribe today, they are 75 total, plus me, 76, I hope this fanbois who post above, can pay the 1140$ month plus 600$ of pre order new crap. And that's me and my friends, If you read the threads about repair prices, there is a lot more guilds and customers removing subscription, so if you pay the 6,000$ at month for play alone this game, good for you, I'm sure you going to miss casual players then.

Allmost all my friends going to unsubscribe today, and me of course, near 76 players, Is not much but if 75 in my "know persons" list defect, then how much subscriber are defecting today? 100? 300? 1000? this is a bussiness, I'm a CO in a company, if I lose 30% of my customers by a particular decision, I will fire the idiot who created the problem and reverse it somehow and apologize to my customers, and try to recover them.

The Happy Valentine's Day from Gree post has a inmediate response from BW/EA admins, and the hunderd of pages and 5 star threads related to repair prices, don't have even a view from admins, that's the point of view of BW/EA about his customers.

I hope they return the normal prices, or low the current a bit, if they do that, they going to have a lot of players happy, and for sure more come to play only because they listen to players and regain the trust of its customers.

I don't calling you anithing, you are elitist, and that's obvious, and no, I'm a fully survival dps command and full 65 vanguard tank, with average of surival of 98% and we get so many n00b healers, dps, and also last night we teach a tank how to deal with Soa, we help and we protect them and teach them how to do it, but with 160, 200k of repairs in 65 armor, that's not going to happend, in only 3 Op the guild lost 3kk and some of the more support players are cancelling and leaving the game, so you are alone, simple fact, the thing is: if bio/ea don't ifx this, next month you going to play with your shadow.

New repair costs make this patch one of the black list ones, near 75 subscribers included me, are cancelling and already cancel the subscriptions with this new patch, only in my know poeple group, we want a BioWare answer, this is going to be fixed or not, 3 deaths 70k in repairs, is absurd, so, want to kill the game, fine, this working very well for that. I'm in a PvE server, so Op, HM, and FP are how we play. Please, reverse patch 1.7 this is stupid, I love support the game with my subscription, but looks like BioWare and EA don't care about his customers at all. How i can ask for refund about expansion?

So n00b healers never going to be good healers, all going to be dps, and you not play anymore, baka, gameplay is not the same as game fun, so far was nice until this fix, so, no, i don't "adapt" to a frustrating game, for that I have demond souls or dark slouls, an mmo is a game to learn, to evolve, no a game for 15 years old "**** all" people like you, you cannot do a hard fp or op alone, belive me, even n00bs are good when you have 3 hours waiting for an op.

Well for who "defend" this think about, only between my friends, 75 of them cancell the subscription and move on, included me, I'm also asking for refund the money for expansion, only between my friends, so 75 players not going to pay anymore for the game, what the "defenders" of the patch think about this? if nobody pay for the game, you going to defend a down servers, think about it. I going to wait 48 hours to cancell my subscription to see if they fix this, if not, bye bye swtor. I'm a tier 2 lvl 50, and die 3 times yeterday because a n00b in the op, I pay 70k in repairs, one of level 63 pay near 180k, i have 2 credits left in my inventory. Next time, any Op or FP, or Raids, is going to be askin: "Only Veterans and report your gear level" so F2P players are excluded for any Op, Raid, or FP from the very begining, the group seracher is not going to help you, because when we see 2 colors armor, then you be going to be expulsed inmediately, and the first mistake, you going to be expeled, so, you going to have a tier "never". So, think about defend the expensive repairs, if you think high levels gain much credits, WRONG, that's absolutely false, I reach level 50 with 200k only, and the last FP and Op, I only have 2 credits, GTM prices make it you poor, sell amors? mods? after level 50 crafted mods or armors, or weapons are stupid, nothing is better than tiers. so think about it.

Now my question is how to obtain the refound of the expansion, they also remove the support mail system in the web place.

And what about repairs prices? an Event with 60K in repairs for death is stupid, I' quoting a friend in all forums, this is what he say: From other forum, This is it, and Why in a PvE server they want more people in pvp? this is stupid.

The prices of the repairs are terrible, i going to quote the best post in the matter: This is it, and Why in a PvE server they want more people in pvp? this is stupid.

From other forum, This is it, and Why in a PvE server they want more people in pvp? this is stupid.