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ron_harmeling

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    Unable to retrieve patch data.

    in General Discussion

    Posted

    Hey everyone!

     

    If you're getting the 308 error, please either post here (in spoiler tags) or PM me your Launcher Logs (these can be found in the “logs” directory in your install directory).

     

    This will help the team investigate the problem! Thanks!

     

    -Tait

     

     

    2016-05-03 18:02:01 INFO -----------------------------(-120)-----------------------------

    2016-05-03 18:02:01 INFO Timezone: -120

    2016-05-03 18:02:02 INFO SpecsHash=1431858041.2598069727

    2016-05-03 18:02:02 INFO Checking for launcher update

    2016-05-03 18:02:02 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\eula.settings

    2016-05-03 18:02:02 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

    2016-05-03 18:02:03 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7

    2016-05-03 18:02:03 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7

    2016-05-03 18:02:03 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 )

    2016-05-03 18:02:03 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7

    2016-05-03 18:02:03 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7

    2016-05-03 18:02:03 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7

    2016-05-03 18:02:03 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7

    2016-05-03 18:02:03 INFO Patch completed normally (patcher2014)

    2016-05-03 18:02:03 INFO Patching end

    2016-05-03 18:02:03 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

    2016-05-03 18:02:03 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

    2016-05-03 18:02:03 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

    2016-05-03 18:02:03 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

    2016-05-03 18:02:04 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

    2016-05-03 18:02:04 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

    2016-05-03 18:02:04 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

    2016-05-03 18:02:04 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

    2016-05-03 18:02:04 INFO Patch completed normally (eualas)

    2016-05-03 18:02:04 INFO Patching end

    2016-05-03 18:02:16 INFO User logs in.

    2016-05-03 18:02:19 INFO Retrieving patch notes for environment [swtor]

    2016-05-03 18:02:19 INFO Using environment.name [swtor], productName [retailclient]

    2016-05-03 18:02:19 INFO BitRaider is available for [swtor]

    2016-05-03 18:02:19 INFO **** BitRaider is DISABLED for [swtor]

    2016-05-03 18:02:19 INFO Patch selection action: GoStraightToSSN

    2016-05-03 18:02:19 INFO Using environment.name [swtor], productName [retailclient]

    2016-05-03 18:02:19 INFO Chosen environment is swtor

    2016-05-03 18:02:19 INFO Starting patch of product retailclient_swtor

    2016-05-03 18:02:19 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

    2016-05-03 18:02:20 INFO Manifest Loaded: retailclient_swtor, current=199/upcoming=-1/required=200

    2016-05-03 18:02:20 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

    2016-05-03 18:02:20 INFO ManifestState=Dependency: retailclient_swtor, current=199/upcoming=-1/required=200

    2016-05-03 18:02:20 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

    2016-05-03 18:02:20 INFO Manifest Loaded: movies_en_us, current=4/upcoming=-1/required=4

    2016-05-03 18:02:20 INFO ManifestState=Complete: movies_en_us, current=4/upcoming=-1/required=4

    2016-05-03 18:02:20 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

    2016-05-03 18:02:20 INFO ManifestState=Dependency: retailclient_swtor, current=199/upcoming=-1/required=200

    2016-05-03 18:02:20 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

    2016-05-03 18:02:20 INFO Manifest Loaded: assets_swtor_main, current=234/upcoming=-1/required=236

    2016-05-03 18:02:20 INFO ManifestState=Download: assets_swtor_main, current=234/upcoming=-1/required=236

    2016-05-03 18:02:20 INFO Download: http://127.0.0.1:60748/app/download.solidconfig (127.0.0.1 )

    2016-05-03 18:03:35 ERROR Download Error :Unable to retrieve download configuration (e308)

    2016-05-03 18:03:35 INFO General Patch manifest state error in retailclient_swtor (e209)

    2016-05-03 18:03:35 INFO General Patch manifest state error in retailclient_swtor (e209)

    2016-05-03 18:03:35 ERROR Fetch Manifest Failure: General Failure

    2016-05-03 18:03:35 INFO Patching end

    2016-05-03 18:03:35 ERROR ManifestComplete:retailclient_swtor/http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest

    2016-05-03 18:04:08 INFO User might exit during patching - E:(false,Error Text) NE:(true,Unable to retrieve patch data. Please check network connection. (308))

    2016-05-03 18:04:22 INFO Closed launcher

     

    Maintenance: November 17th, 2015

    in General Discussion

    Posted

    Really? Because when my PC last acted up, pushing a button didn't fix anything. Replacing defective hardware did. So you'll immediately roll back all your changes, costing your customers yet another 1/4 of bugged software? I mean, if you're patching out bugs, and something breaks, you're forcing them to use the bugged software. I hope it's not some kind of backdoor into their financial information. Seems to me, if you were providing bugged software to my business, I'd look elsewhere for my software needs. Especially with a bug fix policy like that. So, where do you work, so that I can make sure you're not providing my services?

     

    Pro tip : don't get any B2B software, as any serious software company would actually do that. And another one : You REALLY think any software is actually bug-free ?

    Maintenance: November 17th, 2015

    in General Discussion

    Posted

    Lol, I call this egocentricity - you should Google that. So many people see the world only from their narrow point of view. We are all in different time zones. No matter when they do it, some are affected more and some less.

     

    C'mon everyone, this is a necessary part of sustaining an MMO. The HAVE communicated with us and anything new right now would just repeat itself. As an experienced troubleshooter (different field), I can attest that until you know the root cause, you are not able to give an ETC/ETA.

     

    Thn you also know the troubleshooting / beta testing should be done BEFORE deployment, and IF there are major issues, there is the possibility to rollback.

     

    also gives you the possibility to quietely search for a root cause.

     

    ITIL standard procedure :)

    Maintenance: November 17th, 2015

    in General Discussion

    Posted

    Let's let the EU have 4-6 hours of early access, and pay an entire second development team?

    Makes perfect sense to me.

     

    Honestly, during normal maintenance, it ends at, what? 5pm? How early do you guys get out of work/school over there?

     

    Second dev team ? Are you kidding me ? Would EU need different coded patches then US ?

    News flash : programming and deployment are two different pieces of cake.

     

    You don't need that actually. You can deploy patches on US servers first, and deploy it on EU servers later.

    And news flash : they already HAVE a team in Dublin, Ireland, which is maintaining the EA servers for EU over there. No extra cost, just phased maintenance. And I am pretty sure they can't deploy patches in EU on remote from the USA.

    Maintenance: November 17th, 2015

    in General Discussion

    Posted

    Several people requested this, and here it is :

     

    GET RID OF BITRAIDER :

     

    Navigate to : C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic

    Delete the BitRaider sub directory.

    Delete the Assets folder

    Delete the Movies folder

    Valid for Win 7 / 8 / 10 TP

     

    Open the launcher.settings file with Notepad and change the following :

     

    , "PatchingMode": "{ \"swtor\": \"BR\" }"

    , "bitraider_download_complete":

    { "swtor": true

    }

    , "bitraider_disable": false

     

    To:

     

    , "PatchingMode": "{ \"swtor\": \"SSN\" }"

    , "bitraider_download_complete":

    { "swtor": false

    }

    , "bitraider_disable": true

     

    Warning : This will redownload the game assetts, which is a 25 GB or so download. Don't do this 25 minutes before ops start !

    So, how long is the game taking you to load?

    in General Discussion

    Posted

    I'm using a 300 mbit fiberoptics connection, but for some "odd" reason, I can't get more then 200-300 KB/s; My download test shows 30 MB/s DL capacity.

     

    Conclusion : servers are swamped, and bandwidthis artificially limited. I think BioWare should have been prepared with a 9 GB patch and have provided according server capacity and linked bandwidth...

    Shield Tech Powertech/Shield Specialist Vanguard Set Bonus Discussion

    in Vanguard / Powertech

    Posted · Edited by ron_harmeling

    Can the taunt cooldown reduction from the 4 piece not be rocket punch? Rocket punch has a 7.5 second cooldown which procs their set bonus 2x faster than the jugg set bonus and 25% faster than the sin set bonus. Not to mention that they're already the best tanks in pvp by a huge margin (and also pve for a lot of the boss fights) they also can taunt much much faster than either of the other tanks. You could put it on rail shot.

     

    No. VG/PT Sonic Rebounder adds survivability for the whole raid / team. Hence, this change will influence not only the toon, but a whole raid group.

    This MAY be good for PvP, but will gimp the VG/PT tank in PvE, where they are already lagging behind the other tank classes in survivability while being min/max 198 geared.

     

    Mind also the relative lack of the PT/VG comparing to (especially) Jugg/Guardian and Sin/Shadow concerning defensive cooldowns, I think it is just that this class has slightly more taunt possiblities then the other two.

     

    The fact that the VG/PT "are the best for most fights in PvE" is just because of their higher base mitigation, and that is only because they lack the def CD the other classes have.

     

    That being said, I am still kinda missing the extra 2% Def for all kinds of damage we had pre-3.0. That may replace the actual 4-set bonus, add the 6 set bonus, and get the following :

     

    - 2 set : stays as it is.

    - 4 Set : Gives 2% to Def for all types of incoming damage and the use of Rocket Punch / Stockstrike reduces the cooldown on Sonic Round and Sonic Missile by 1.5 sec (down from 2, no more reduction on Neural Jolt / Neural Dart).

    - 6 set : Stays as it is

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