I"m pretty sure companies have weys of getting feedback on the services or products they offer..... MMO players aren't any different than any other consumer. When direct t.v. starts to cut the big 10 channel from their services you don't think folks providing feedback have an influence on whether they make the deal or not? I wonder what you think about the released ending to Mass Effect 3? Did feedback from the playerbase influence the direction of that game? From my perspective the disappointment in the ending caused Bioware to change things up.....
While I respect your opinion, I disagree with you. EA-bioware has really started to ruin its reputation. They really need to start to turn the ship around. There are a lot of us Biorware fans that want to love and support them. Bioware themselves say they are going f2p because of exit poll surveys-I think they say 30 of 40 percent of exiting players said the fee is the problem so they change.
Anyway-to each their own. I think more frequent, honest, communication whether it be a town hall type format or some other would be good for the overall community. How many folks were surprised by the legacy name change?